Hevo lets you load Freshdesk data into your data warehouse. Let's walk through the steps to add a Freshdesk source.
1. Create Pipeline
Click on PIPELINES option in the left navigation bar and click on Create New Pipeline.
2. Source Type
Select Freshdesk from the list on Select Source Type Screen.
3. Provide connection settings.
Provide your Freshdesk connection settings on Freshdesk Connection Settings page:
Source name should be unique. You need to add your Freshdesk domain. Add your API key for authorization. Follow this article to find your Freshdesk API key.
4. Select the Destination
Select the Destination where you want to replicate Freshdesk's data or click on NEW DESTINATION to create a new Destination. Check out How to add a Destination tutorial for the detailed walkthrough on steps needed for adding new Destination.
5. Pipeline Created
Your Pipeline will be created when you enter this page and you will have an option to see Sample Data and Map Schema.
While Hevo tries to load your schemas, you can select CONTINUE IN BACKGROUND if it is taking too much time. Click on CREATE SCHEMA MAPPING to map Source and Destination Schemas, check out Introduction to Schema Mapper to learn about Schema Mapper or you can select DO IT LATER to directly head to Pipeline page. You can map schemas later on Schema Mapper page in your pipeline.
Please note that your data will not start replicating in Destination tables until you map source and Destination schemas.