Server channel closed

Last updated on Sep 05, 2022
Applies To FTP/SFTP Source
Error Message Text(s) Failed to establish connection to your Source server due to error: channel is not opened. Please re-check your Source server configuration.

Potential Causes

  • This usually indicates that the Source server is very busy or overloaded to respond quickly.

Suggested Action(s)

  • Update the UseDNS parameter value in the /etc/sshd_config file in your server to no.

  • Contact Hevo Support to increase the connection timeout value.

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Sep-05-2022 NA Brought this page under its respective Source documentation folder.
Jun-21-2022 1.91 New document.

Tell us what went wrong