Pipeline Failure due to Connection Timeout

Last updated on Dec 07, 2022
Applies to Amazon Redshift
Error Message Text(s) Connection timed out while attempting to connect to host. Check whether the instance is publicly accessible. If applicable, whitelist Hevo’s IP addresses.

Error Summary

The connection timed out while attempting to connect to the host.

Potential Causes

  • The instance is stopped.

  • The instance is not publicly accessible.

  • Hevo’s IP addresses are not whitelisted.

Suggested Action(s)

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Dec-07-2022 NA New document.

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