Last updated on Mar 05, 2024

Delighted is a survey creation and management platform that enables you to gather feedback through metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) from your desired audience. It provides a user-friendly interface to easily create surveys, and distribute them through multiple channels such as emails and text messages. It also provides tools that allow you to gain insights into the survey responses to improve customer satisfaction, reduce churn, and increase brand loyalty.

Delighted authenticates API requests from Hevo to access your account data with HTTP Basic authentication.

Source Considerations

  • Pagination: An API response for each Delighted object fetches one page with up to 200 records.

  • Rate Limit: Delighted does not impose a hard limit on the number of API calls that can be made in a specific time interval. Read API Rate Limits to know more about rate limits, and configure a suitable ingestion frequency for your Pipeline.


  • Hevo currently does not support deletes. Therefore, any data deleted in the Source may continue to exist in the Destination.

  • The data is loaded in Full Load mode in each Pipeline run. As a result, you cannot load the historical data alone at any time.

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Mar-05-2024 2.21 Updated the ingestion frequency table in the Data Replication section.
Dec-14-2022 NA Updated section, Configuring Delighted as a Source to reflect the latest Hevo UI.
Jul-05-2022 1.92 New document.

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