Delighted

Last updated on Jul 03, 2025

Delighted is a survey creation and management platform that enables you to gather feedback through metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) from your desired audience. It provides a user-friendly interface to easily create surveys, and distribute them through multiple channels such as emails and text messages. It also provides tools that allow you to gain insights into the survey responses to improve customer satisfaction, reduce churn, and increase brand loyalty.

Delighted authenticates API requests from Hevo to access your account data with HTTP Basic authentication.


Source Considerations

  • Pagination: An API response for each Delighted object fetches one page with up to 200 records.

  • Rate Limit: Delighted does not impose a hard limit on the number of API calls that can be made in a specific time interval. Read API Rate Limits to know more about rate limits, and configure a suitable ingestion frequency for your Pipeline.


Limitations

  • Hevo currently does not support deletes. Therefore, any data deleted in the Source may continue to exist in the Destination.

  • The data is loaded in Full Load mode in each Pipeline run. As a result, you cannot load the historical data alone at any time.

  • Hevo does not load data from a column into the Destination table if its size exceeds 16 MB, and skips the Event if it exceeds 40 MB. If the Event contains a column larger than 16 MB, Hevo attempts to load the Event after dropping that column’s data. However, if the Event size still exceeds 40 MB, then the Event is also dropped. As a result, you may see discrepancies between your Source and Destination data. To avoid such a scenario, ensure that each Event contains less than 40 MB of data.


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Jul-07-2025 NA Updated the Limitations section to inform about the max record and column size in an Event.
Jan-07-2025 NA Updated the Limitations section to add information on Event size.
Mar-05-2024 2.21 Updated the ingestion frequency table in the Data Replication section.
Dec-14-2022 NA Updated section, Configuring Delighted as a Source to reflect the latest Hevo UI.
Jul-05-2022 1.92 New document.

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