Last updated on May 30, 2023

Dixa is a conversational customer service platform that enables real-time dialogs between businesses and their clients over voice, email, social media, and messaging. The Dixa platform enables businesses to improve customer relationships by integrating all customer data and communication channels.

Dixa authenticates API requests from Hevo to access your account data with HTTP Basic authentication.

Source Considerations

  • Rate Limit: Dixa imposes a limit of a maximum of 10 API calls per second per account to optimize performance.


  • Hevo currently does not support deletes. Therefore, any data deleted in the Source may continue to exist in the Destination.

  • The data is loaded in Incremental Load in each Pipeline run. As a result, you cannot load the historical data alone at any time.

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Sep-09-2022 1.97 New document.

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