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You can begin your journey with Hevo with a 14-day free trial account or directly opt for a paid subscription plan. If you buy a subscription plan during your trial period, it becomes effective from the day your Trial ends. Hevo offers you both Monthly and Yearly billing options for the plans.
Sources and Models are offered free of cost in all paid plans. Users on the Free plan have access to Free Sources. Refer to the table below for details about the Events quota and other features available in each plan.
|Plan||Plan Includes||Included Events (per month)||Live Chat Support|
|Free||- Unlimited Free Sources
- Unlimited Models
|1 Million (fixed)||No|
|Starter||- Unlimited Free and Paid Sources
- Unlimited Models
|Up to 100 Million||Yes|
|Business||- Unlimited Free and Paid Sources
- Unlimited Models
Read more about pricing plans on the Hevo website.
Hevo also provides you Event buffers in case your Events quota and any On-Demand Events and On-Demand Credit you may have purchased are exhausted, to allow your Pipelines to run without disruption and provide you time to arrange additional Events. Read Time-based Events Buffer.
You can increase the Events available to you by either Purchasing On-Demand Events or by upgrading your Pricing Plans. If you do not supplement your Events quota before the grace period ends, the Pipelines stop loading data and all the subsequent Events are parked in the Replay queue till the Events quota refreshes or is increased.
The following sections provide additional information on these plans:
The Free plan offers you 1 Million Events and all the Free Sources to create your Pipelines. You must upgrade to a higher plan to use the paid Sources or increase your Events quota. However, once you subscribe to a higher plan, you cannot go back to FREE plan. You need to contact Hevo Support for this.
The Free plan does not require you to provide any credit/debit card information.
The Starter plan costs include 5M Events by default. Use the slider to increase this quota based on your expected consumption. The plan cost is adjusted accordingly.
Contact the Hevo Sales team to create a customized Business plan as per your specific requirements.
You can also access the pricing plans via the Hevo website.
Free Trial of Unused Sources
With paid plans, whenever you use a Source for the first time to create a Pipelines, the Events usage for it is free for 14 days. For example, let us assume that you were a trial user and later subscribed to a plan, but did not create any Pipeline with Salesforce during the trial period. Or, that you have been on a paid plan for a year, and are now using Salesforce for the first time to create a Pipeline. In both scenarios, Events usage for your Salesforce Pipelines is free for the next 14 days, irrespective of how many Pipelines you create with this Source. Read Free Trial of Unused Sources to know more.
Users on Legacy Pricing Plans
If you are subscribed to an older pricing plan, you will continue to receive a monthly bill for any overages in the Events processed for that month. If you decide to upgrade to the new pricing plan, your overage subscription will be canceled, and instead, you must Purchase On-Demand Events for usage beyond the base quota.
Refer to the following table for the list of key updates made to this page:
|Date||Release||Description of Change|
|Aug-01-2022||NA||Updated the page contents to reflect the new pricing plans effective from Aug 1, 2022.|
|Apr-11-2022||1.86||Added information in the Overview section about the grace period for buying more Events once the available Events quota gets exhausted.|
|Dec-20-2021||1.78||Updated the section, Viewing Current Usage to add information about the calculation of the number of Events loaded into the Destination and the Total Events quota.|
|Nov-09-2021||1.75||In the section, Viewing Current Usage:
- Changed the screenshot showing the current usage.
- Added information about the Events quota reset date.
- Updated the section, Calculating Usage for Billing to inform users about the impact of Pipeline frequency on Events quota consumption.
- Added a See Also link to the Pipeline Frequency and Events Quota Consumption page.
|Aug-09-2021||1.69||- Updated the pricing plan table.
- Removed section, Counting Sources for Billing, as Hevo now provides unlimited Sources with all the paid plans.
|Mar-09-2021||1.58||- Updated the pricing plan details table.
- Provided additional details for each plan type.
- Updated the Counting Sources for Billing section to add that free Sources do not count towards quota consumption.