Free Product Trial

Last updated on Nov 03, 2022

If you are excited by what Hevo can do for your business and want to explore its extensive features before subscribing to it, Hevo offers you a 14-day, free, full-feature trial of the product.

As a trial user, You can try out the product’s capabilities, test its performance, and understand how it can integrate with your existing data. During the trial period, you also have access to our Live Chat support to help you through any issue. Once you find Hevo a good fit for your data replication needs, choose from one of the available Pricing plans.

Each workspace created in Hevo is valid for a 14-day free product trial. For all workspaces created after Release 1.99, a 30-day cool off period is applicable. During this period, you can create only one workspace post-start of trial to try out Hevo comprehensively. Once the cool-off period ends, you can create the next workspace with the same cool-off period, and similarly, create up to five workspaces for your domain.


Setting Up your Free Product Trial Account

Setting up the free product trial account in Hevo is quick and easy. Sign up for the free trial, select your Sources and Destination, and you are done. Read Create your Account.

To create Pipelines with the trial account, you can use your existing Destinations, if any, or use the fully-managed Google BigQuery Destination offered by Hevo. You can continue using this Destination even after you sign up for a plan. Read Create your Account.


Trial Period Validity

While your trial account remains valid for 60 days, the free product trial is valid for 14 days and can be availed any time during this period. The free trial starts from the time you create your first Pipeline. You can select an appropriate pricing plan at any time during the product trial. However, after the trial ends, you must subscribe to a plan to continue using Hevo.

Once you register in Hevo, you can see the trial period status in the User Information bar at the top right of the Hevo interface, as TRIAL NOT STARTED YET.

Trial not started till a Pipeline is created

From the time you create your first Pipeline, you have 14 days to try out the different features in Hevo. The trial status is updated each day to show the number of days to trial expiry.

Number of days to trial expiry


Trial Period Expiry

Hevo sends you alerts as your trial period approaches its end to enable you to upgrade to a plan and continue replicating your data without interruption.

Once the 14-day trial period ends, all active Pipelines continue to load data till midnight and are paused after that. Subsequently, the Pipelines are deleted after 30 days.

Upon or before trial period expiry, you can:

  • Purchase a subscription. The subscribed plan becomes effective after the trial period ends. Read about subscription options.

    Note: You cannot subscribe to a Free plan if you are using Sources that require a paid subscription. You must delete the Pipelines created with those Sources before opting for a Free plan.

  • Extend the trial period by contacting Hevo Support.

In both cases, Hevo restarts any Pipelines that were paused. If this causes your Events quota to exceed the plan limit, the excess Events are sidelined. You can either upgrade your plan at that time, purchase On-Demand Events to continue ingesting the data, or set up On-Demand Credit if the Events in your base plan and On-Demand Events are consumed. You can also pause the Pipelines manually.

If you do not take any action upon trial period expiry, the paused Pipelines are deleted after 30 days.

You can re-log in to your existing account within 30 days of your free trial expiry. However, you need to purchase a subscription to be able to access your Pipelines.


Trial Account Expiry

If you do not create a Pipeline within 60 days of registering as a trial user, the trial account expires.

If you created a team in Hevo, it is deleted 30 days after the trial account expires. Post that, you can sign up again for a new trial; however, your previous data is not linked to the new trial account.


Trial Account Deletion

As a team owner, you can delete your account at any time by navigating to User InformationTeamDelete Account option, or contact Hevo Support for the same. Upon account deletion, the data associated with the account is purged. Read Deleting an Account.


Usage Summary

The Usage Summary tab provides information about the number of Sources you have used and the number of Events you have loaded through the Pipelines. You can also use this tab to understand your current and expected Events usage, and accordingly, select a suitable pricing plan.

Hevo updates the usage information for your workspace every 24 hours.

View for customers signed up before Oct 31, 2022

For customers who signed up before Oct 31, 2022, the Usage Summary page displays the Events consumed by the Pipelines in their workspace.

View for customers signed up after Oct 31, 2022

For customers registering with Hevo after Oct 31, 2022, the Usage Summary page displays the Events consumed by the Pipelines across regions in their workspace. They can also filter and view the usage summary for a specific region.



See Also


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Oct-31-2022 2.00 - Updated the screenshots in the page to reflect the latest UI.
- Updated section, Usage Summary to mention about viewing usage summary for all Pipelines across regions.
Oct-17-2022 1.99 Updated page overview to add information about cool-off period.
Sep-05-2022 NA Updated section, Trial Period Expiry to enhance the content for better clarity and detail.
Mar-21-2022 NA Reorganized the existing content for a better understanding and coherence.
Nov-09-2021 NA Added a See Also link to the Pipeline Frequency and Events Quota Consumption page.
Jun-28-2021 NA Updated the Trial Period Expiry section with information about Pipeline activity once trial period ends.
Jun-01-2021 1.64 Added section, Usage Summary.

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