Pricing Plans

Hevo offers you the following subscriptions or pricing plans. If you buy a subscription plan during your trial period, it becomes effective from the day your Trial subscription ends. Hevo offers you both, Monthly and Yearly billing options. Read more about Pricing Plans on the Hevo website.

Sources and Models are offered free of cost in all pricing plans. Refer to the table below for details about the Events quota and other features available in each plan.

Plan Plan Includes Included Events (per month) Live Chat Support
Free - Unlimited Free Sources
- Unlimited Models
1 Million (fixed) No
Starter - Unlimited Free and Paid Sources
- Unlimited Models
Up to 300 Million Yes
Business - Unlimited Free and Paid Sources
- Unlimited Models
Custom Yes

If you exceed the number of Events allowed in your plan and any On-Demand Events that you may have purchased, Hevo provides you a grace period to buy more Events, during which, your Pipelines continue to run without any disruption. If the Events quota is exhausted on a weekday, Hevo provides you a 24 hour grace period. If the Events quota gets exhausted on a weekend, the grace period is extended till Monday 4 PM so that there is no disruption in the Pipelines during the weekend.

Note: The Events consumed during the grace period are charged as per your subscription.

You can increase the Events quota either by Purchasing On-Demand Events or by upgrading your Pricing Plans. If you do not supplement your Events quota before the grace period ends, the Pipelines stop loading data and all the subsequent Events are parked in the Replay queue till the Events quota refreshes or is increased.

The following sections provide additional information on these plans:

Pricing plans

Free Plan

The Free plan offers you 1 Million Events and all the Free Sources to create your Pipelines. You must upgrade to a higher plan to use the paid Sources or increase your Events quota. However, once you subscribe to a higher plan, you cannot go back to FREE plan. You need to contact Hevo Support for this.

The Free plan does not require you to provide any credit/debit card information.

Starter Plan

The Starter plan costs include 20M Events by default. Use the slider to increase this quota based on your expected consumption. The plan cost is adjusted accordingly.

Business Plan

Contact the Hevo Sales team to create a customized Business plan as per your specific requirements.

You can also access the pricing plans via the Hevo website.


Users on Legacy Pricing Plans

If you are subscribed to an older pricing plan, you will continue to receive a monthly bill for any overages in the Events processed for that month. If you decide to upgrade to the new pricing plan, your overage subscription will be cancelled, and instead, you must Purchase On-Demand Events for usage beyond the base quota.



Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Apr-11-2022 1.86 Added information in the Overview section about the grace period for buying more Events once the available Events quota gets exhausted.
Dec-20-2021 1.78 Updated the section, Viewing Current Usage to add information about the calculation of the number of Events loaded into the Destination and the Total Events quota.
Nov-09-2021 1.75 In the section, Viewing Current Usage:
- Changed the screenshot showing the current usage.
- Added information about the Events quota reset date.
- Updated the section, Calculating Usage for Billing to inform users about the impact of Pipeline frequency on Events quota consumption.
- Added a See Also link to the Pipeline Frequency and Events Quota Consumption page.
Aug-09-2021 1.69 - Updated the pricing plan table.
- Removed section, Counting Sources for Billing, as Hevo now provides unlimited Sources with all the paid plans.
Mar-09-2021 1.58 - Updated the pricing plan details table.
- Provided additional details for each plan type.
- Updated the Counting Sources for Billing section to add that free Sources do not count towards quota consumption.
Last updated on 08 Apr 2022