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Hevo offers you the following subscriptions or pricing plans. If you buy a subscription plan during your trial period, it becomes effective from the day your Trial subscription ends. Hevo offers you both, Monthly and Yearly billing options. Read more about Pricing Plans on the HevoData website.
Some SaaS Sources are offered for free. Read Free Sources to know more. These are not counted towards your plan’s quota of Sources.
|Plan||Plan Includes||Included Events (per month)||Live Chat Support|
|Free||Unlimited free Sources
|5 Million (fixed)||No|
|Starter||Upto 5 paid Sources
Unlimited free Sources
|Up to 300 Million||Yes|
|Business||Custom number of Sources
Unlimited free Sources
The following sections provide additional information on these plans.
On selecting the Free plan, non-free Sources are disabled. You must upgrade to a higher plan to use the paid Sources or increase your Events quota. However, once you subscribe to a higher plan, you cannot go back to FREE plan. You need to contact Hevo Support for this.
The Free plan does not require you to provide any credit/debit card information.
Starter plan costs consider 20M Events by default. Use the slider to increase this quota based on your expected consumption. The plan cost is adjusted accordingly.
Contact the Hevo Sales team to create a customized Business plan as per your specific requirements.
You can also access the pricing plans via the Hevo website.
Users on Legacy Pricing Plans
If you are subscribed to an older pricing plan, you will continue to receive a monthly bill for any overages in the Events processed for that month. If you decide to upgrade to the new pricing plan, your overage subscription will be cancelled, and instead, you must purchase On-Demand Events for usage beyond the base quota.
Viewing Current Usage
You can view the number of Events, Sources, and Models you are consuming in the PLAN DETAILS page within Billing.
To understand your usage in further detail, you can visit the Usage Summary tab.
Counting Sources for Billing
For billing purposes, each unique Source Type from which you ingest data is counted towards your quota consumption. However, the number of Pipelines you create with a given Source or the number of unique credentials you provide is immaterial.
For example, if you create 10 Pipelines with Amazon Aurora PostgreSQL as the Source and 12 with Microsoft Azure PostgreSQL, you would have consumed two Sources from your quota. Similarly, if you create two Pipelines with Google Cloud MySQL, one with HubSpot, and another two with Amazon RDS PostgreSQL, you would have consumed three Sources in total.
Free Sources are not counted towards your quota.
Calculating Usage for Billing
Hevo charges you based on the selected pricing plan and Add-Ons and On-Demand Events you may have purchased, irrespective of whether you are consuming the full capacity of these plans or not. If you unsubscribe from the plan, Hevo refunds you the adjusted amount based on the time remaining in the subscription. If you exceed the number of Events allowed in your plan, one of the following apply:
- If you are on an older pricing plan, you are charged as per the related overage plan.
- If you are on the new pricing plan (Release 1.48 onwards), the excess Events are parked in the Replay queue till you upgrade your plan or purchase On-Demand Events.
Similarly, if you have used up the Sources allowed in your plan or need to increase your Events quota, you can either upgrade to a higher plan or augment your base plan by Purchasing Add-On Sources and On-Demand Events.
- Setting up Pricing Plans, Billing and Payments
- Purchasing Additional Sources and Events
- Billing Alerts
- Pipeline Usage Summary
Refer to the following table for the list of key updates made to this page:
|Date||Release||Description of Change|
|Mar-09-2021||1.58 - Updated the pricing plan details table.
- Provided additional details for each plan type.
- Updated the Counting Sources for Billing section to add that free Sources do not count towards quota consumption.