Hevo offers you the following paid subscriptions or pricing plans. If you buy a subscription plan during your trial period, it becomes effective from the day your Trial subscription ends. Hevo offers you both, Monthly and Yearly billing options. Read more about Pricing Plans.
|Plan||Plan Details||Included Events||Live Chat Support|
|Basic||Includes up to 2 Sources and 10 Data Models||20 million/month (fixed)||Complimentary for one month|
|Starter||Includes up to 5 Sources and 25 Data Models||up to 300 million/month||Yes|
|Business||Customized plan as per your requirements||Customizable||Yes|
Starter and Business plan costs consider 50M and 400M Events, respectively. Use the slider to increase this quota based on your expected consumption. The bill plan cost is adjusted accordingly.
You can also create a customized Business plan as per your specific requirements. To opt for it, click BUSINESS PLAN on the Pricing page.
Users on Legacy Pricing Plans
If you are subscribed to an older pricing plan, you will continue to receive a monthly bill for any overages in the Events processed for that month. If you decide to upgrade to the new pricing plan, your overage subscription will be cancelled, and instead, you must purchase On-Demand Events for usage beyond the base quota.
Viewing Current Usage
You can view the number of Events, Sources, and Models you are consuming in the PLAN DETAILS page within Billing.
Counting Sources for Billing
For billing purposes, each unique Source system from which you ingest data is counted towards your quota consumption. However, the number of Pipelines you create with a given Source or the number of unique credentials you provide is immaterial.
For example, if you create 10 Pipelines with Amazon Aurora PostgreSQL as the Source and 12 with Microsoft Azure PostgreSQL, you would have consumed two Sources from your quota. Similarly, if you create two Pipelines with Google Cloud MySQL, one with HubSpot, and another two with Amazon RDS PostgreSQL, you would have consumed three Sources in total.
Calculating Usage for Billing
Hevo charges you based on the selected pricing plan and Add-Ons and On-Demand Events you may have purchased, irrespective of whether you are consuming the full capacity of these plans or not. If you unsubscribe from the plan, Hevo refunds you the adjusted amount based on the time remaining in the subscription. If you exceed the number of Events allowed in your plan, one of the following apply:
- If you are on an older pricing plan, you are charged as per the related overage plan.
- If you are on the new pricing plan (Release 1.48 onwards), the excess Events are parked in the Replay queue till you upgrade your plan or purchase On-Demand Events.
Similarly, if you have used up the Sources and Models allowed in your plan, you need to either upgrade to a higher plan or add more Sources and Models to the base plan.
You can augment your base plan by Purchasing Additional Models, Sources and Events.
- Setting up Pricing Plans, Billing and Payments
- Purchasing Additional Models, Sources and Events
- Billing Alerts