Pricing Plans

Hevo offers you the following subscriptions or pricing plans. If you buy a subscription plan during your trial period, it becomes effective from the day your Trial subscription ends. Hevo offers you both, Monthly and Yearly billing options. Read more about Pricing Plans on the Hevo website.

Sources and Models are offered free of cost in all pricing plans. Refer to the table below for details about the Events quota and other features available in each plan.

Plan Plan Includes Included Events (per month) Live Chat Support
Free - Unlimited Free Sources
- Unlimited Models
1 Million (fixed) No
Starter - Unlimited Free and Paid Sources
- Unlimited Models
Up to 300 Million Yes
Business - Unlimited Free and Paid Sources
- Unlimited Models
Custom Yes

The following sections provide additional information on these plans.

Pricing plans

Free Plan

The Free plan offers you 1 Million Events and all the Free Sources to create your Pipelines. You must upgrade to a higher plan to use the paid Sources or increase your Events quota. However, once you subscribe to a higher plan, you cannot go back to FREE plan. You need to contact Hevo Support for this.

The Free plan does not require you to provide any credit/debit card information.

Starter Plan

The Starter plan costs include 20M Events by default. Use the slider to increase this quota based on your expected consumption. The plan cost is adjusted accordingly.

Business Plan

Contact the Hevo Sales team to create a customized Business plan as per your specific requirements.

You can also access the pricing plans via the Hevo website.

Users on Legacy Pricing Plans

If you are subscribed to an older pricing plan, you will continue to receive a monthly bill for any overages in the Events processed for that month. If you decide to upgrade to the new pricing plan, your overage subscription will be cancelled, and instead, you must purchase On-Demand Events for usage beyond the base quota.

Viewing Current Usage

You can view the number of Events, Sources, and Models you are consuming in the PLAN DETAILS page within Billing.

Current usage of Sources and Models

To understand your usage in further detail, you can visit the Usage Summary tab.

Calculating Usage for Billing

Hevo charges you based on the selected pricing plan and Add-Ons and On-Demand Events you may have purchased, irrespective of whether you are consuming the full capacity of these plans or not. If you unsubscribe from the plan, Hevo refunds you the adjusted amount based on the time remaining in the subscription. If you exceed the number of Events allowed in your plan, one of the following applies:

  • If you are on an older pricing plan, you are charged as per the related overage plan.
  • If you are on the new pricing plan (Release 1.48 onwards), the excess Events are parked in the Replay queue till you upgrade your plan or purchase On-Demand Events.

Similarly, if you need to increase your Events quota, you can either upgrade to a higher plan or augment your base plan by Purchasing On-Demand Events.

See Also

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Aug-09-2021 1.69 - Updated the pricing plan table.
- Removed section, Counting Sources for Billing, as Hevo now provides unlimited Sources with all the paid plans.
Mar-09-2021 1.58 - Updated the pricing plan details table.
- Provided additional details for each plan type.
- Updated the Counting Sources for Billing section to add that free Sources do not count towards quota consumption.
Last updated on 08 Oct 2021