Understanding Events Usage for Billing

Last updated on Jun 05, 2023

The Events that your Pipelines load to the Destination directly impacts how much you are billed. Only incremental or new Events are billed; historical data load is free.

Note: For customers signing up after Oct 31, 2022, the Events consumed by a workspace across all regions are collectively billed under the billing account of that workspace. Read Multi-region Support.

Hevo charges you based on the selected pricing plan irrespective of whether you are consuming the full capacity of the plan or not and any On-Demand Events you may have purchased .

If you exceed the number of Events allowed in your plan and any On-Demand Events that you may have purchased, one of the following happens:

  • If you are on an older pricing plan (prior to Release 1.48), you are charged as per the related overage plan.

  • If you are on a new pricing plan (Release 1.48 onwards), Hevo provides you a grace period to buy more Events, during which your Pipelines continue to run without any disruption. The Events quota utilized in the grace period are charged as per your subscription.

On-Demand Events

You can buy On-Demand Events with any plan. These are billed immediately. Any unused On-Demand Events are credited back to your account and can be consumed in subsequent days.

Read On-Demand Events.

Events used in Free Trial of Unused Sources

Events loaded by Pipelines created for free trials of unused Sources are not counted for the duration of the Source trial.

Read Free Trials of Unused Sources.

See Also

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Oct-31-2022 2.00 Updated page overview to add a note regarding billing of Events for a workspace.
Apr-11-2022 1.86 Updated the Overview section to inform about the grace period for buying more Events once the available quota is exhausted.
Mar-21-2022 NA New document.

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