Pendo

Prerequisites

• An active Pendo account from which data is to be ingested exists.

• You are logged in as an Admin user to generate the integration key. Read Roles and Permissions for information on granting admin privileges to a user.

• The integration key for your account is available to provide Hevo access to your Pendo account’s data.

• You are assigned the Team Administrator, Team Collaborator, or Pipeline Administrator role in Hevo to create the Pipeline.

Generating the Integration Key

You require an integration key to authenticate Hevo on your Pendo account.

Note: You must log in as an Admin user to perform these steps.

Perform the following steps to generate the integration key:

1. Log in to your Pendo account as an Admin user. Use one of the following URLs:

   • US region: https://app.pendo.io/login.

   • EU region: https://app.eu.pendo.io/login.

2. In the left navigation pane, click the Settings ( ) icon, and click Integrations.

   

3. In the Integrations page, select the Integrations Keys tab, and click + Add Integration Key.

   

4. In the Add New Integration Key dialog box, do the following:

   

   • In the Description box, describe the key to help you identify it. For example HevoIntegrationKey.

   • Select the Allow Write Access check box to grant read-write access to your integration key.

   • Click Create.

5. Copy the integration key and save it securely like any other password. Use this key while configuring your Hevo Pipeline.

   

Configuring Pendo as a Source

Perform the following steps to configure Pendo as the Source in your Pipeline:

1. Click PIPELINES in the Navigation Bar.

2. Click + CREATE PIPELINE in the Pipelines List View.

3. In the Select Source Type page, select Pendo.

4. In the Configure your Pendo Source page, specify the following:

   

   • Pipeline Name: A unique name for your Pipeline, not exceeding 255 characters.

   • Region: The subscription region of your Pendo account. Default value: Region - US.

   • Integration Key: A secret value with read-write access to your Pendo data via v1 APIs.

     Note: This key is specific to the subscription region of your account.

   • Historical Sync Duration: The duration for which you want to ingest the existing data from the Source. Default duration: 3 Months.

     Note: If you select All Available Data, Hevo ingests all the data available in your Pendo account since January 01, 2013.

5. Click TEST & CONTINUE.

6. Proceed to configuring the data ingestion and setting up the Destination.