Purchasing Additional Sources and Events

Hevo informs you whenever you are near to consuming or have already consumed your quota of Sources or Events through email notifications and billing alerts on your Hevo UI. At that time, you can:

Note: If you are subscribed to a Business plan, choose from the options below or write to billing@hevodata.com for changes to the plan.

Add-On Sources

As a Business Plan subscriber, you can top up your subscription of Sources using Add-Ons. Each Add-On bundle provides you an additional 10 Sources.

If you purchase Add-On Sources, you cannot go back to the Starter plan. In that case, you would have to end your Add-On subscription to go back to the Starter plan.

Note: To address any immediate need, you can revisit your existing Pipelines and consider deleting these to free up your Sources quota. Deleting Pipelines helps free up a Source only if no other Pipelines are using it.

Add-Ons are billed monthly. If you are already on a Monthly pricing plan, the Add-On subscription is added as a new item in the bill. If your base subscription has any trial period left, the same is applicable for the Add-On subscriptions, and billing starts only after the trial period expires. If you increase the Add-On bundles in the middle of a subscription, Hevo charges you on pro-rata basis. Similarly, if you reduce the Add-On bundles in between a subscription period, the charge for the duration remaining in the subscription plan is credited to your account in the next invoice.

To subscribe to Add-Ons:

  1. Access your PLAN DETAILS.

  2. Click + Buy Add-Ons. If you have already subscribed to Add-Ons, click Change.

    Buy Add-Ons

  3. Specify the number of bundles you need. Use + and - buttons to increase or decrease the count. You cannot reduce the number beyond what you are already using. The total price of all the bundles is displayed.

    Note: Your Add-Ons subscription is cancelled immediately if the quantity is set to 0.

  4. Click UPDATE.

On-Demand Events

Hevo warns you if you are nearing your Events quota limit or have exceeded it through alerts and email notifications. At that time, you can purchase On-Demand Events in bundles of 1 million each to meet your processing requirements. On-Demand Events are charged immediately. Any un-used On-Demand Events are credited to your plan at the end of the billing cycle.

Note: On-Demand Events can be purchased for all the subscription plans.

To purchase On-Demand Events:

  1. In the billing alert displayed in your Hevo interface, click BUY ON DEMAND EVENTS.
  2. In the BUY ON DEMAND EVENTS pop-up dialog, specify the number of On-Demand Events (in million) to buy.

    Purchase On-Demand Events

    You can purchase a maximum of 200 million On-Demand Events. Entering a higher value displays the error:

    Exceeded On-Demand Event limit

    For continued higher usage than your base plan, we recommend that you upgrade your plan or subscribe to more Events.

  3. Click CONTINUE.
  4. In the confirmation dialog, click CONFIRM.

    Confirm purchase

    The On-Demand Events you have purchased are shown in the Plan Details tab:

    On-Demand Events purchased


Revision History

Refer to the following table for the list of key updates made to the page:

Date Release Description of Change
09-Mar-2021 1.58 Removed mentions of Add-On Models and updated the section to describe Add-On Sources since Hevo now offers you unlimited Models.
22-Feb-2021 NA Updated the On Demand Events section with the revised purchasing limit of 200 Million On-Demand Events at a given time from the earlier 300 Million.
Last updated on 25 Mar 2021