Jira Cloud

Last updated on Mar 05, 2024

Jira is a project management tool from Atlassian, used for tracking tasks, issues, and bugs, and work progress of teams. Jira has two platforms: Jira Server and Jira Cloud. Each of these has various flavours, such as Jira Service Desk, Jira Software, and Jira Core. Jira Cloud is the cloud platform for Jira.

You can replicate data from your Jira Cloud account to the Destination database or data warehouse using Hevo Pipelines.

Source Considerations

Jira’s REST APIs do not support identifying deleted issues due to which Hevo is unable to update the Events for deleted issues and they continue to remain in your Destination table. As a result, you see more Events in the Destination than in the Source.


  • Only Jira Core and Jira Software are currently supported.

See Also

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Mar-05-2024 2.21 - Added the ingestion frequency table in the Data Replication section.
- Updated the Custom frequency for Full Load objects section with suggested frequencies for teams before and after Release 2.21.
Feb-20-2023 NA Updated section, Configuring Jira Cloud as a Source to update the information about historical sync duration.
Sep-21-2022 1.98 Added section, Custom frequency for Full Load objects to inform users about the option to change ingestion frequency for Full Load objects.
Jul-27-2022 NA Updated Note in section, Data Replication.
May-10-2022 NA Provided additional detail to extract the site name in the Configuring Jira Cloud as a Source section.
Apr-11-2022 1.86 - Added a note in section, Data Replication to inform about optimized quota consumption for Full Load objects.
- Added the Source Considerations section to reflect Jira’s REST APIs limitation.
Jan-24-2022 1.80 Added information about configurable historical sync duration in the Data Replication section.

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