Front

Prerequisites

• An active Front account from which data is to be ingested exists.

• The API token is available to provide Hevo access to your Front account.

• You are assigned the Team Administrator, Team Collaborator, or Pipeline Administrator role in Hevo to create the Pipeline.

Obtaining the API Token

You require an API token to authenticate Hevo on your Front account. The token does not expire and can be reused for all your Pipelines. Therefore, you can use an existing token or create one.

Note: You must log in as a user with the Admin Access role to perform these steps.

To obtain the API token:

1. Log in to your Front account.

2. In the top right corner of the page, click the Settings ( ) icon.

   

3. In the left navigation pane, click Developers.

   

4. On the Developers page, under the API Tokens tab, do one of the following:

   • Create an API token

     1. Click Create API token.

        

     2. On the Create API token page, do the following:

        

        1. In the API token name field, specify a name for the API token. For example, Front API token.

        2. In the Scope field, select the following scopes:

           • Shared Resources: Provides access to team resources across all the teams in your company.

           • (Optional)Private Resources: Provides access to private resources such as inboxes, conversations, messages, rules, and tags of individual team members. If you do not provide this access, Hevo skips ingesting data from the private resources of individual team members.

             Note: If you want to enable this scope for your API token, each team member must individually grant API access to their private resources. To do so, navigate to My Preferences and enable the Allow access to my individual resources via the API toggle.

             

        3. Click Create.

     3. Click Copy to copy the API token displayed in the API token field, and save it securely like any other password.

        

   • Use an existing API token

     1. From the list of existing API tokens, click the token that you want to use.

     2. Click Copy to copy the API token displayed in the API token field, and save it securely like any other password.

        

     Use this token while configuring your Hevo Pipeline.

Configuring Front as a Source

Perform the following steps to configure Front as the Source in your Pipeline:

1. Click PIPELINES in the Navigation Bar.

2. Click + CREATE PIPELINE in the Pipelines List View.

3. On the Select Source Type page, select Front.

4. On the Configure your Front Source page, specify the following:

   

   • Pipeline Name: A unique name for your Pipeline, not exceeding 255 characters.

   • API Token: The API token that you obtained from your Front account.

   • Historical Sync Duration: The duration for which you want to ingest the existing data from the Source. Default duration: 3 Months.

     Note: If you select All Available Data, Hevo ingests all the data available in your Front account since January 01, 1970.

5. Click TEST & CONTINUE.

6. Proceed to configuring the data ingestion and setting up the Destination.