Error 1006 - Connection settings errors

Error Code 1006
Applies To All database Sources
Category Communication
Error Message Text(s) - Connection to database host failed. Check the database host and port information and ensure that the database host is accessible over the internet. If applicable, whitelist Hevo’s IP addresses.

- {hostname} does not seems to be a valid host.

Potential Causes

  • The database connection details are incorrect.
  • Hevo’s IP addresses are not whitelisted.

Suggested Actions

  • Verify that the Database Host entered in the Configure your Source page is correct.

  • Verify that the Database Port entered in the Configure your Source page is correct.

  • Verify that Hevo’s IP addresses are whitelisted.

  • For Amazon RDS databases: Check that the Security Group and VPC Subnet associated with the database allows access from all Hevo’s IP addresses.

  • Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Aug-23-2021 1.70 New document.
Last updated on 22 Sep 2021