Subscribing to Alerts (Edge)

The Hevo Edge Alerts system provides a subscription model to ensure that you are not flooded with unwanted alert notifications or emails. The subscription model allows you to select only those Pipelines from which you want to receive alert notifications. As a result, you do not miss any actionable or critical alert messages from your important Pipelines. For example, you can subscribe only to the Pipeline that replicates data from the Sales object.

By default, you are subscribed only to receive alerts for the Pipelines that you create. With this model, you can subscribe to Pipelines created by any of your team members. Further, if you want to stop receiving alert notifications from any Pipelines, you can unsubscribe or remove them from your active Pipeline subscriptions. For example, suppose you created 20 Pipelines. As you are the creator of these Pipelines, you are subscribed to all 20, but you want to receive alerts only from those Pipelines that replicate data from the Customers object. In such a case, you can remove the other Pipelines from your active subscriptions.

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Accessing Edge Alerts

1. Log in to your Hevo account and do one of the following:

   • Click the Alerts () icon next to your username.

     

     Then, click the Settings ( ) icon on the ALERTS slide-in page.

     

   • From the drop-down menu next to your username, click Alerts.

     

2. On the page that opens, click the Edge tab.

   

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Adding a Pipeline Subscription

Perform the following steps to add a new Pipeline subscription:

1. Access the Edge Alerts page. The Subscriptions page opens in the Edge tab by default.

2. On the Subscriptions page, do the following:

   1. From the Pipeline Subscription and Alert Preferences drop-down list, select the recipient for whom you want to add Pipeline subscriptions.

      

      Note: If you are the only recipient in the list, you do not need to perform this step.

   2. Click + ADD SUBSCRIPTION.

      

3. On the Add Pipeline Subscriptions page, which displays a list of all Pipelines created by your team, select the Pipeline(s) from which you want to receive alert notifications. You can also enter the name of the Pipeline in the search bar at the top and then select the Pipeline.

4. Click + ADD PIPELINES SUBSCRIPTION.

   

   Note: The + ADD PIPELINES SUBSCRIPTION button is grayed out if you are subscribed to all available Pipelines.

You are now subscribed to Pipeline(s) created by your team members.

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Unsubscribing from a Pipeline

Perform the following steps to stop receiving alert notifications from any Pipeline:

1. Access the Edge Alerts page. The Subscriptions page opens in the Edge tab by default.

2. On the Subscriptions page, from the Pipeline Subscription and Alert Preferences drop-down list, select the recipient you want to unsubscribe.

   

   Note: If you are the only recipient in the list, you do not need to perform this step.

3. Select the Pipeline(s) from which you want the selected recipient to stop receiving alert notifications and click UNSUBSCRIBE. You can also enter the name of the Pipeline in the search bar at the top and then select the Pipeline.

   

4. In the Unsubscribe Pipelines? pop-up dialog, click UNSUBSCRIBE to confirm the action.

   

You have now unsubscribed from the selected Pipeline(s).

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Filtering the Pipeline Subscriptions List

You can organize the list of the Pipelines to which you are subscribed by creating a filter. Filtering helps you organize the list based on the following categories:

• Destination: The names of all the Destination(s) created by your team.

• Created by: The names of all the members of your team.

You can include multiple categories in your filter. However, the filtered list displays only those Pipelines to which you are subscribed.

Perform the following steps to filter your Pipelines subscription list:

1. Access the Edge Alerts page.

2. On the Active Pipeline Subscriptions page, click FILTERS and select your filter criteria.

   

3. Click APPLY.

The number of filters and their names are displayed at the top of the filtered view.

You can clear each filter individually or clear all of them at once. For this:

1. Do one of the following:

   • Click the ( ) icon next to the filter that you want to clear.

   • In the FILTERS drop-down, click Clear All.

2. Click APPLY.

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Sorting the Pipelines Subscription List

You can sort the list of your subscribed Pipelines based on these columns:

• Pipeline Name: The name that was assigned to the Pipeline when it was created.

• Source: The name of the Source configured in the Pipeline.

• Destination: The name of the Destination configured in the Pipeline.

• Created by: The name of the team member who created the Pipeline. By default, Hevo sorts the subscription list in ascending order based on the Pipeline creator’s email address.

You can identify the sorting columns by hovering over their names. Hevo displays an up/down arrow ( ) icon before the name.

To sort the list of your Pipeline subscriptions by any one of the columns mentioned above, do the following:

1. Access the Edge Alerts page.

2. In the Active Pipeline Subscriptions list, hover over the column by which you want to sort the list and click the up/down arrow ( ) icon next to its name.

   

   A single up ( ) or down ( ) arrow is displayed before the column name to indicate the order and column by which the list is currently sorted.

   

Clicking the down arrow ( ) icon resets the sort order. You can then sort the subscriptions list in ascending order.