Error 1007 - SSH

Error Code 1007
Applies To All database Sources
Category Communication
Error Message Text(s) - ‘{hostname}’ is an invalid SSH hostname. The SSH hostname must be the DNS hostname or an IP address accessible over the internet.

- Failed to create an SSH session with SSH host: {ssh_hostname} due to error: Connection is closed by foreign host.

- Failed to create SSH session with ssh host: {ssh_user}@{ssh_hostname} due to error: Timeout: socket is not established.

Potential Causes

  • Hevo is unable to connect to your database via an SSH tunnel. This typically occurs due to wrong SSH host or user credentials.

Suggested Actions

  • Verify that the SSH IP entered is correct.

  • Verify that the SSH port entered is correct.

  • Verify that the SSH user and password entered are correct.

  • Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.

See Also

Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Aug-23-2021 1.70 New document.
Last updated on 06 Sep 2021