Error 1006 - Connection to host failed
On This Page
| Error Code | 1006 |
| Applies To | All database Sources |
| Category | Communication |
| Error Message Text(s) | - Failed to connect, with error: Connection to database host failed. Check the database host and port information and ensure that the database host is accessible over the internet. If applicable, whitelist Hevo’s IP addresses. - Failed to connect, with error: {hostname} does not seems to be a valid host. - Failed to connect {hostname} with error: io.hevo.core.exceptions.ConnectException: java.sql.SQLNonTransientConnectionException: Could not create connection to database server. Attempted to reconnect 3 times. Giving up., and {core_prod} with error: io.hevo.core.exceptions.ConnectException: java.sql.SQLNonTransientConnectionException: Could not create connection to database server. Attempted to reconnect 3 times. Giving up. |
Potential Causes
- The database connection details are incorrect.
- Hevo’s IP addresses are not whitelisted.
Suggested Actions
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Verify that the Database Host entered in the Configure your Source page is correct.
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Verify that the Database Port entered in the Configure your Source page is correct.
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Verify that Hevo’s IP addresses are whitelisted. Refer to the Source setup page for more information.
For Amazon RDS databases: Check that the Security Group and VPC Subnet associated with the database allows access from all Hevo’s IP addresses.
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Log in as a database user with the required privileges.
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Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.
Last updated on 22 Sep 2021