Instagram Business

Prerequisites

• An active Instagram Business account.

• An active Facebook account and Facebook page.

• The Instagram Business account is linked to a Facebook page.

• Instagram currently supports linking an Instagram Business account to a Facebook page only via the mobile app.

• Your personal Facebook account must have an admin role on the Facebook Page you are connecting to.

• You are assigned the Team Administrator, Team Collaborator, or Pipeline Administrator role in Hevo to create the Pipeline.

Creating an Instagram Business account

Configuring Instagram Business as a Source

Perform the following steps to configure Instagram Business as a Source in Hevo:

Step 1. Add an Instagram Business account and authorize Hevo

1. Click PIPELINES in the Navigation Bar.

2. Click + CREATE PIPELINE in the Pipelines List View.

3. On the Select Source Type page, select Instagram Business.

4. On the Configure your Instagram Business account page, do one of the following:

   • Select a previously configured account and click CONTINUE.

   • Click + ADD INSTAGRAM BUSINESS ACCOUNT and perform the following steps to configure an account:

     

     1. Log in to Instagram using the Facebook account linked to your Instagram Business account(s), and click Continue as <Company Name> in the pop-up dialog. Hevo uses your Facebook login to connect to the linked Instagram Business account.

        

     2. Select one of the following options:

        • Opt in to all current and future business (Default): Hevo gets access to all the existing businesses in your Business Manager account(s) and the ones you create in the future.

        • Opt in to current businesses only: Hevo gets access only to the businesses in the Business Manager account(s) you select. You can select the accounts individually or click the Select all option to grant access to all the accounts.

          Note: As part of the Facebook Marketing API update to v18.0, Hevo requires business management permission to replicate data from your Instagram Business account(s).

          

     3. Click Continue.

     4. Select one of the following to choose the Facebook page(s) associated with the Business Manager account(s) selected in the previous step:

        • Opt in to all current and future Pages (Default): Hevo gets access to all the existing pages in the account and the ones you create in the future.

        • Opt in to current Pages only: Hevo gets access only to the pages you select. You can select the page(s) individually or click the Select all option to grant access to all the pages.

          

     5. Click Continue.

     6. Select one of the following to choose the Instagram Business account(s) from which you want to replicate data:

        • Opt in to all current and future Instagram accounts (Default): Hevo gets access to all your existing Instagram Business account(s) and the ones you create in the future.

        • Opt in to current Instagram accounts only: Hevo gets access only to the Instagram Business account(s) you select. You can select the accounts individually or click the Select all option to grant access to all the accounts.

          

     7. Click Continue.

     8. Review the permissions requested by Hevo and click Save to authorize Hevo to access the data.

        

     9. Click Got it in the confirmation dialog.

        

        The Instagram Business account is successfully added in Hevo.

Step 2. Configure the Instagram Business Source settings

1. On the Configure your Instagram Business Source page, specify the following:

   

   • Pipeline Name: A unique name for the Pipeline, not exceeding 255 characters.

   • Instagram Business account: Select the Instagram Business accounts. Default: All.

     Note: Only the Instagram Business accounts for which you have selected the linked Facebook pages are available for selection.

   • Historical Sync Duration: The duration for which you want to ingest the existing data from the Source. Default duration: 1 Year.

2. Click TEST & CONTINUE.

3. Proceed to configuring the data ingestion and setting up the Destination.