Hevo Support

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Hevo integrates with Intercom to offer you “within-the-product” help in the form of Live Chat with our Support team.

Click the chat icon icon at the bottom of the Asset Palette to connect with the Support team to initiate a request or submit a query. You can also scroll through your previous chats.

Live chat widget

Live Chat is available with the Trial, Starter, and Business plans and also for users whose trial period has expired but who have not subscribed to any plan yet.

It is not available with the Free plan, and on trying to access it, the following message is displayed:

no live chat support

Users with an Owner role can upgrade the plan at this time to avail the Live Chat feature.



See Also


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Apr-14-2021 NA Updated the text to indicate non-availability of Live Chat support in Free plans.
Last updated on 28 Jun 2021