Getting Alerts in Third-Party Applications

Last updated on Dec 19, 2022

Hevo sends out alerts for any changes that occur in any of your Pipelines, Models, Workflows, Destinations, and Activations.


Prerequisites

  • An active account in the application in which you want to receive alerts.

Getting Alerts in Slack

You can receive alerts over a Slack channel integrated with Hevo or on an email address associated with a Slack channel, as follows:

  • To integrate your Slack account with Hevo, and select the Slack channel:

    1. In the Hevo User Information Panel, click Alerts ( Alert ), and select Settings ( Settings ) from the drop-down.

      Setting Page on Hevo

    2. Select Slack Integrations in the left navigation pane, and then click ADD SLACK INTEGRATION.

      Add integration

    3. In the Sign in to your workspace page, specify your Slack workspace’s URL in the field, and click Continue. Alternatively, click Find your workspace to locate your workspace using your work email. You can also click Create a new workspace if you want to set up a workspace now.

      Sign in to workspace

      Skip to step 6, if you entered your work email and clicked Continue.

    4. In the Sign in to Slack page, click Sign in with Google to locate your workspace, or specify your work email, and click Sign In with Email.

      Sign in with Email

    5. Add the verification code, which is sent to the email address you provided above. Upon successful verification, you can authorize Hevo to connect to your Slack workspace.

      Code

    6. Select the Slack channel to which Hevo must send alerts and click Allow.

      Select Channel

  • Add the email ID associated with your Slack channel in Hevo:

    1. Create an email address for the Slack channel. Read Create an email address for a channel or DM instructions for the steps to do this.

    2. Add the new email address in Hevo. Read Setting up Additional Email Recipients for the steps to do this.


Getting Alerts in Opsgenie

To receive Hevo alerts in Opsgenie:

  1. Create an email address for your team in Opsgenie. Read Integrate your email with Opsgenie.

  2. Add the email address that you created in Hevo. Read Setting up Additional Email Recipients for the steps to do this.


Getting Alerts in PagerDuty

To receive Hevo alerts in PagerDuty:

  1. Create an email address for your team in PagerDuty. Read the Email Integration Guide for PageDuty.

  2. Add the email address that you created in Hevo. Read Setting up Additional Email Recipients for the steps to do this.


Getting Alerts in ServiceNow

To receive Hevo alerts in ServiceNow:

  1. Create a new email type notification channel, or modify an existing one in ServiceNow, and copy the email address for the channel.

  2. Add the email address for your notification channel in Hevo. Read Setting up Additional Email Recipients for the steps to do this.


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Dec-19-2022 2.04 - Renamed Getting Alerts in Slack page to Getting Alerts in Third Party Applications.
- Added sections, Getting Alerts in Slack, Getting Alerts in Opsgenie, Getting Alerts in PagerDuty, and Getting Alerts in ServiceNow.
Aug-10-2022 NA Updated the page with steps to integrate Hevo with Slack as per the latest Slack UI.

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