Selecting your Hevo Region

The Hevo cloud instance is available in six regions on Amazon Web Services (AWS) cloud, namely Frankfurt, Mumbai, N. Virginia, Oregon, Singapore, and Sydney. In N. Virginia, the Hevo cloud instance is also available on Google Cloud Platform (GCP). The latter does not currently support the Databricks Destination. All regions offer all the features of the Hevo data platform.

Customers who signed up before October 31, 2022 can set up their account in any of the supported regions. They can log in to their account using the app URL of their region to create Pipelines.

For customers signing up after October 31, 2022, Hevo selects the region by default. However, they can switch the region at any time directly from the Hevo UI and create Pipelines in the region of their choice. These customers can log in to their account using the app URL of any region.

Note: As the data ingestion for a Pipeline takes more time than loading, the account is usually set up where your data lies. However, you can optimize on the Source or the Destination location, or select a different region altogether.

To connect Hevo directly to your databases or to your SSH tunnel server, you must whitelist the IP addresses of the region where your account is created. For example, let us suppose your Source applications exist in four locations and your Destination warehouse is in a fifth location, say, Asia, which is also where you choose to create your account. Then, all connections to your Sources and Destination will be formed from Asia. Therefore, you must whitelist the Hevo IPs for Asia region.

Refer to the following list for the app URLs and IP addresses of the different Hevo regions.

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Asia

App URL: https://asia.hevodata.com/

Cloud Provider and Region: AWS, Singapore (ap-southeast-1)

Whitelist IP addresses: 13.228.214.171, 52.77.50.136

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Australia

App URL: https://au.hevodata.com/

Cloud Provider and Region: AWS, Sydney (ap-southeast-2)

Whitelist IP addresses: 13.210.251.57, 13.238.136.87

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Europe

App URL: https://eu.hevodata.com/

Cloud Provider and Region: AWS, Frankfurt (eu-central-1)

Whitelist IP addresses: 18.193.42.189, 52.59.118.71

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India

App URL: https://in.hevodata.com/

Cloud Provider and Region: AWS, Mumbai (ap-south-1)

Whitelist IP address: 13.235.131.126

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US

App URL: https://us.hevodata.com/

Cloud Provider and Region: AWS, Northern Virginia (us-east-1)

Whitelist IP addresses: 35.170.232.243, 52.86.82.26

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US2

App URL: https://us2.hevodata.com/

Cloud Provider and Region: AWS, Oregon (us-west-2)

Whitelist IP addresses: 44.233.140.106, 44.241.236.118

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US-GCP

App URL: https://us-gcp.hevodata.com/

Cloud Provider and Region: GCP, Northern Virginia (us-east4)

Whitelist IP addresses: 35.186.177.186, 34.86.161.218

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Verifying IP Address Whitelisting

If the Hevo IP addresses are successfully whitelisted, when you provide your Source or Destination settings in Hevo and test the connection, you are able to connect successfully.

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