Selecting your Hevo Region

Last updated on Nov 03, 2022

The Hevo cloud instance is available in six regions on Amazon Web Services (AWS) cloud, namely, Frankfurt, Mumbai, N.Virginia, Oregon, Singapore and Sydney, and in N. Virginia on the Google Cloud Platform (GCP). The latter does not support the Databricks connector currently. All regions offer all the features of the Hevo data platform. The Hevo Mumbai (India) region also offers an on-premise solution; please connect with the Hevo Sales team to know more.

Customers who signed up before Oct 31, 2022 can set up their account in any region where they want to create their Pipelines. They can use the app URL of their region to log in to their account.

For customers signing up after Oct 31, 2022, Hevo selects the region by default. However, they can switch the region at any time directly from the Hevo UI and create Pipelines in the region of their choice. These customers can also the use the app URL of any region to log in to their account.

Note: Since the data ingestion for a Pipeline takes more time than loading, the account is usually set up where your data lies. However, you can optimize on the Source or the Destination location, or select a different region altogether.

To connect Hevo directly to your databases or to your SSH tunnel server, you must whitelist the IP addresses of the region where your account is created. For example, let us suppose your Source applications exist in four locations and your Destination warehouse is in a fifth location, say, Asia, which is also where you choose to create your account. Then, all connections to your Sources and Destination will be formed from Asia. Therefore, you must whitelist the Hevo IPs for Asia region.

Refer to the following list for the app URLs and IP addresses of the different Hevo regions.


Asia

App URL: https://asia.hevodata.com/

Cloud Provider and Region: AWS, Singapore (ap-southeast-1)

Whitelist IP addresses: 13.228.214.171, 52.77.50.136


Australia

App URL: https://au.hevodata.com/

Cloud Provider and Region: AWS, Sydney (ap-southeast-2)

Whitelist IP addresses: 13.210.251.57, 13.238.136.87


Europe

App URL: https://eu.hevodata.com/

Cloud Provider and Region: AWS, Frankfurt (eu-central-1)

Whitelist IP addresses: 18.193.42.189, 52.59.118.71


India

App URL: https://in.hevodata.com/

Cloud Provider and Region: AWS, Mumbai (ap-south-1)

Whitelist IP address: 13.235.131.126

Note: Hevo India instance is also available on-premise. Please connect with Hevo Sales to know more.


US

App URL: https://us.hevodata.com/

Cloud Provider and Region: AWS, Northern Virginia (us-east-1)

Whitelist IP addresses: 35.170.232.243, 52.86.82.26


US2

App URL: https://us2.hevodata.com/

Cloud Provider and Region: AWS, Oregon (us-west-2)

Whitelist IP addresses: 44.233.140.106, 44.241.236.118


US-GCP

App URL: https://us-gcp.hevodata.com/

Cloud Provider and Region: GCP, Northern Virginia (us-east4)

Whitelist IP addresses: 35.186.177.186, 34.86.161.218


Verifying IP Address Whitelisting

If the Hevo IP addresses are successfully whitelisted, when you provide your Source or Destination settings in Hevo and test the connection, you are able to connect successfully.


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Oct-31-2022 2.00 Updated the page overview to add information about multi-region support.
Aug-24-2022 1.96 Added details of the new US-GCP region that Hevo now supports over the Google Cloud Platform.
Apr-13-2022 NA Updated the information on the page.
Jan-03-2021 1.79 Added details of the new, Australia region.
Jun-23-2021 1.65 Updated the app URLs for US and Asia regions.
Jun-14-2021 1.65 Updated the app URLs for Europe and India regions.

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