- Introduction
-
Getting Started
- Creating an Account in Hevo
- Subscribing to Hevo via AWS Marketplace
- Subscribing to Hevo via Snowflake Marketplace
- Connection Options
- Familiarizing with the UI
- Creating your First Pipeline
- Data Loss Prevention and Recovery
- Upgrading Pipeline from Standard to Edge
-
Data Ingestion
- Types of Data Synchronization
- Ingestion Modes and Query Modes for Database Sources
- Ingestion and Loading Frequency
- Data Ingestion Statuses
- Deferred Data Ingestion
- Handling of Primary Keys
- Handling of Updates
- Handling of Deletes
- Hevo-generated Metadata
- Best Practices to Avoid Reaching Source API Rate Limits
-
Edge
- Data Ingestion
- Core Concepts
-
Pipelines
- Familiarizing with the Pipelines UI
- Creating an Edge Pipeline
- Working with Edge Pipelines
- Pipeline Job History
- Pipeline Overview
- Needs Attention
- Object and Schema Management
- Activity Log
-
Sources
- Connect AI
- PostgreSQL
- Oracle
- MySQL
- SQL Server
- CockroachDB
- MongoDB
- Troubleshooting Database Sources
- Salesforce Bulk API V2
- Ordergroove
- BambooHR
- Stripe
- NetSuite SuiteAnalytics
- Shopify
- Slack
- ClickUp
- Monday.com
- Pipedrive
- Workable
- Fathom
- HubSpot
- Salesforce Marketing Cloud
- Google Analytics 4
- Google Ads
- Facebook Ads
- Microsoft Ads
- LinkedIn Ads
- Xero
- Instagram Business
- Amazon Selling Partner
- TikTok Ads
- StackAdapt
- Amazon Ads
- Pinterest Organic
- Zendesk Support
- Snapchat Ads
- TikTok Organic
- Google Search Console
- Klaviyo v2
- Braintree Payments
- Facebook Pages
- Tempo
- PayPal
- Auth0
- Pinterest Ads
- Apple Search Ads
- Permit.io
- Amplitude Analytics
- Customer.io
- Paddle
- Jira Cloud
- GitHub
- WorkOS
- ActiveCampaign
- Campaign Monitor
- Metaplane
- Recharge
- sevdesk
- Statuspage
- Teamwork.com
- Yotpo
- Naming Conventions for Source Data Entities
- Destinations
- Transformations
- Alerts
- Activate
- Custom Connectors
-
Releases
- Edge Release Notes - October 2026
- Edge Release Notes - September 2026
- Edge Release Notes - August 2026
- Edge Release Notes - July 2026
- Edge Release Notes - June 2026
- Edge Release Notes - May 2026
- Edge Release Notes - April 2026
- Edge Release Notes - March 2026
- Edge Release Notes - February 2026
- Edge Release Notes - January 2026
- Edge Release Notes - December 2025
- Edge Release Notes - November 2025
- Edge Release Notes - October 2025
- Edge Release Notes - September 2025
- Edge Release Notes - August 2025
- Edge Release Notes - July 2025
- Edge Release Notes - November 2024
-
Data Loading
- Loading Data in a Database Destination
- Loading Data to a Data Warehouse
- Optimizing Data Loading for a Destination Warehouse
- Deduplicating Data in a Data Warehouse Destination
- Manually Triggering the Loading of Events
- Scheduling Data Load for a Destination
- Loading Events in Batches
- Data Loading Statuses
- Data Spike Alerts
- Name Sanitization
- Table and Column Name Compression
- Parsing Nested JSON Fields in Events
-
Pipelines
- Data Flow in a Pipeline
- Familiarizing with the Pipelines UI
- Working with Pipelines
- Managing Objects in Pipelines
- Pipeline Jobs
-
Transformations
-
Python Code-Based Transformations
- Supported Python Modules and Functions
-
Transformation Methods in the Event Class
- Create an Event
- Retrieve the Event Name
- Rename an Event
- Retrieve the Properties of an Event
- Modify the Properties for an Event
- Fetch the Primary Keys of an Event
- Modify the Primary Keys of an Event
- Fetch the Data Type of a Field
- Check if the Field is a String
- Check if the Field is a Number
- Check if the Field is Boolean
- Check if the Field is a Date
- Check if the Field is a Time Value
- Check if the Field is a Timestamp
-
TimeUtils
- Convert Date String to Required Format
- Convert Date to Required Format
- Convert Datetime String to Required Format
- Convert Epoch Time to a Date
- Convert Epoch Time to a Datetime
- Convert Epoch to Required Format
- Convert Epoch to a Time
- Get Time Difference
- Parse Date String to Date
- Parse Date String to Datetime Format
- Parse Date String to Time
- Utils
- Examples of Python Code-based Transformations
-
Drag and Drop Transformations
- Special Keywords
-
Transformation Blocks and Properties
- Add a Field
- Change Datetime Field Values
- Change Field Values
- Drop Events
- Drop Fields
- Find & Replace
- Flatten JSON
- Format Date to String
- Format Number to String
- Hash Fields
- If-Else
- Mask Fields
- Modify Text Casing
- Parse Date from String
- Parse JSON from String
- Parse Number from String
- Rename Events
- Rename Fields
- Round-off Decimal Fields
- Split Fields
- Examples of Drag and Drop Transformations
- Effect of Transformations on the Destination Table Structure
- Transformation Reference
- Transformation FAQs
-
Python Code-Based Transformations
-
Schema Mapper
- Using Schema Mapper
- Mapping Statuses
- Auto Mapping Event Types
- Manually Mapping Event Types
- Modifying Schema Mapping for Event Types
- Schema Mapper Actions
- Fixing Unmapped Fields
- Resolving Incompatible Schema Mappings
- Resizing String Columns in the Destination
- Changing the Data Type of a Destination Table Column
- Schema Mapper Compatibility Table
- Limits on the Number of Destination Columns
- File Log
- Troubleshooting Failed Events in a Pipeline
- Mismatch in Events Count in Source and Destination
- Audit Tables
- Activity Log
-
Pipeline FAQs
- Can multiple Sources connect to one Destination?
- What happens if I re-create a deleted Pipeline?
- Why is there a delay in my Pipeline?
- Can I change the Destination post-Pipeline creation?
- Why is my billable Events high with Delta Timestamp mode?
- Can I drop multiple Destination tables in a Pipeline at once?
- How does Run Now affect scheduled ingestion frequency?
- Will pausing some objects increase the ingestion speed?
- Can I see the historical load progress?
- Why is my Historical Load Progress still at 0%?
- Why is historical data not getting ingested?
- How do I set a field as a primary key?
- How do I ensure that records are loaded only once?
- Why can't I see my Pipelines after logging in?
- Events Usage
-
Sources
- Free Sources
-
Databases and File Systems
- Data Warehouses
-
Databases
- Connecting to a Local Database
- Amazon DocumentDB
- Amazon DynamoDB
- Elasticsearch
-
MongoDB
- Generic MongoDB
- MongoDB Atlas
- Support for Multiple Data Types for the _id Field
- Example - Merge Collections Feature
-
Troubleshooting MongoDB
-
Errors During Pipeline Creation
- Error 1001 - Incorrect credentials
- Error 1005 - Connection timeout
- Error 1006 - Invalid database hostname
- Error 1007 - SSH connection failed
- Error 1008 - Database unreachable
- Error 1011 - Insufficient access
- Error 1028 - Primary/Master host needed for OpLog
- Error 1029 - Version not supported for Change Streams
- SSL 1009 - SSL Connection Failure
- Troubleshooting MongoDB Change Streams Connection
- Troubleshooting MongoDB OpLog Connection
-
Errors During Pipeline Creation
- SQL Server
-
MySQL
- Amazon Aurora MySQL
- Amazon RDS MySQL
- Azure MySQL
- Generic MySQL
- Google Cloud MySQL
- MariaDB MySQL
-
Troubleshooting MySQL
-
Errors During Pipeline Creation
- Error 1003 - Connection to host failed
- Error 1006 - Connection to host failed
- Error 1007 - SSH connection failed
- Error 1011 - Access denied
- Error 1012 - Replication access denied
- Error 1017 - Connection to host failed
- Error 1026 - Failed to connect to database
- Error 1027 - Unsupported BinLog format
- Failed to determine binlog filename/position
- Schema 'xyz' is not tracked via bin logs
- Errors Post-Pipeline Creation
-
Errors During Pipeline Creation
- MySQL FAQs
- Oracle
-
PostgreSQL
- Amazon Aurora PostgreSQL
- Amazon RDS PostgreSQL
- Azure PostgreSQL
- Generic PostgreSQL
- Google Cloud PostgreSQL
- Heroku PostgreSQL
- Upgrading Pipelines with PostgreSQL Sources to Use the pgoutput Plugin
-
Troubleshooting PostgreSQL
-
Errors during Pipeline creation
- Error 1003 - Authentication failure
- Error 1006 - Connection settings errors
- Error 1011 - Access role issue for logical replication
- Error 1012 - Access role issue for logical replication
- Error 1014 - Database does not exist
- Error 1017 - Connection settings errors
- Error 1023 - No pg_hba.conf entry
- Error 1024 - Number of requested standby connections
- Errors Post-Pipeline Creation
-
Errors during Pipeline creation
-
PostgreSQL FAQs
- Can I track updates to existing records in PostgreSQL?
- How can I migrate a Pipeline created with one PostgreSQL Source variant to another variant?
- How can I prevent data loss when migrating or upgrading my PostgreSQL database?
- Why do FLOAT4 and FLOAT8 values in PostgreSQL show additional decimal places when loaded to BigQuery?
- Why is data not being ingested from PostgreSQL Source objects?
- Troubleshooting Database Sources
- Database Source FAQs
- File Storage
- Engineering Analytics
- Finance & Accounting Analytics
-
Marketing Analytics
- ActiveCampaign
- AdRoll
- Amazon Ads
- Apple Search Ads
- AppsFlyer
- CleverTap
- Criteo
- Drip
- Facebook Ads
- Facebook Page Insights
- Firebase Analytics
- Freshsales
- Google Ads
- Google Analytics 4
- Google Analytics 360
- Google Play Console
- Google Search Console
- HubSpot
- Instagram Business
- Klaviyo v2
- Lemlist
- LinkedIn Ads
- Mailchimp
- Mailshake
- Marketo
- Microsoft Ads
- Onfleet
- Outbrain
- Pardot
- Pinterest Ads
- Pipedrive
- Recharge
- Segment
- SendGrid Webhook
- SendGrid
- Salesforce Marketing Cloud
- Snapchat Ads
- SurveyMonkey
- Taboola
- TikTok Ads
- Twitter Ads
- Typeform
- YouTube Analytics
- Product Analytics
- Sales & Support Analytics
- Source FAQs
-
Destinations
- Familiarizing with the Destinations UI
- Cloud Storage-Based
- Databases
-
Data Warehouses
- Amazon Redshift
- Amazon Redshift Serverless
- Azure Synapse Analytics
- Databricks
-
Google BigQuery
- Clustering in BigQuery
- Partitioning in BigQuery
- Structure of Data in the Google BigQuery Data Warehouse
- Loading Data to a Google BigQuery Data Warehouse
- Near Real-time Data Loading using Streaming
- Modifying BigQuery Destinations to Use Service Account Authentication
- Troubleshooting Google BigQuery
- Google BigQuery FAQs
- Hevo Managed Google BigQuery
- Snowflake
- Troubleshooting Data Warehouse Destinations
-
Destination FAQs
- Can I change the primary key in my Destination table?
- Can I change the Destination table name after creating the Pipeline?
- How can I change or delete the Destination table prefix?
- Why does my Destination have deleted Source records?
- How do I filter deleted Events from the Destination?
- Does a data load regenerate deleted Hevo metadata columns?
- How do I filter out specific fields before loading data?
- Transform
- Alerts
- Account Management
- Activate
- Glossary
-
Releases- 2026 Releases
-
2025 Releases
- Release 2.44 (Dec 01, 2025-Jan 12, 2026)
- Release 2.43 (Nov 03-Dec 01, 2025)
- Release 2.42 (Oct 06-Nov 03, 2025)
- Release 2.41 (Sep 08-Oct 06, 2025)
- Release 2.40 (Aug 11-Sep 08, 2025)
- Release 2.39 (Jul 07-Aug 11, 2025)
- Release 2.38 (Jun 09-Jul 07, 2025)
- Release 2.37 (May 12-Jun 09, 2025)
- Release 2.36 (Apr 14-May 12, 2025)
- Release 2.35 (Mar 17-Apr 14, 2025)
- Release 2.34 (Feb 17-Mar 17, 2025)
- Release 2.33 (Jan 20-Feb 17, 2025)
-
2024 Releases
- Release 2.32 (Dec 16 2024-Jan 20, 2025)
- Release 2.31 (Nov 18-Dec 16, 2024)
- Release 2.30 (Oct 21-Nov 18, 2024)
- Release 2.29 (Sep 30-Oct 22, 2024)
- Release 2.28 (Sep 02-30, 2024)
- Release 2.27 (Aug 05-Sep 02, 2024)
- Release 2.26 (Jul 08-Aug 05, 2024)
- Release 2.25 (Jun 10-Jul 08, 2024)
- Release 2.24 (May 06-Jun 10, 2024)
- Release 2.23 (Apr 08-May 06, 2024)
- Release 2.22 (Mar 11-Apr 08, 2024)
- Release 2.21 (Feb 12-Mar 11, 2024)
- Release 2.20 (Jan 15-Feb 12, 2024)
-
2023 Releases
- Release 2.19 (Dec 04, 2023-Jan 15, 2024)
- Release Version 2.18
- Release Version 2.17
- Release Version 2.16 (with breaking changes)
- Release Version 2.15 (with breaking changes)
- Release Version 2.14
- Release Version 2.13
- Release Version 2.12
- Release Version 2.11
- Release Version 2.10
- Release Version 2.09
- Release Version 2.08
- Release Version 2.07
- Release Version 2.06
-
2022 Releases
- Release Version 2.05
- Release Version 2.04
- Release Version 2.03
- Release Version 2.02
- Release Version 2.01
- Release Version 2.00
- Release Version 1.99
- Release Version 1.98
- Release Version 1.97
- Release Version 1.96
- Release Version 1.95
- Release Version 1.93 & 1.94
- Release Version 1.92
- Release Version 1.91
- Release Version 1.90
- Release Version 1.89
- Release Version 1.88
- Release Version 1.87
- Release Version 1.86
- Release Version 1.84 & 1.85
- Release Version 1.83
- Release Version 1.82
- Release Version 1.81
- Release Version 1.80 (Jan-24-2022)
- Release Version 1.79 (Jan-03-2022)
-
2021 Releases
- Release Version 1.78 (Dec-20-2021)
- Release Version 1.77 (Dec-06-2021)
- Release Version 1.76 (Nov-22-2021)
- Release Version 1.75 (Nov-09-2021)
- Release Version 1.74 (Oct-25-2021)
- Release Version 1.73 (Oct-04-2021)
- Release Version 1.72 (Sep-20-2021)
- Release Version 1.71 (Sep-09-2021)
- Release Version 1.70 (Aug-23-2021)
- Release Version 1.69 (Aug-09-2021)
- Release Version 1.68 (Jul-26-2021)
- Release Version 1.67 (Jul-12-2021)
- Release Version 1.66 (Jun-28-2021)
- Release Version 1.65 (Jun-14-2021)
- Release Version 1.64 (Jun-01-2021)
- Release Version 1.63 (May-19-2021)
- Release Version 1.62 (May-05-2021)
- Release Version 1.61 (Apr-20-2021)
- Release Version 1.60 (Apr-06-2021)
- Release Version 1.59 (Mar-23-2021)
- Release Version 1.58 (Mar-09-2021)
- Release Version 1.57 (Feb-22-2021)
- Release Version 1.56 (Feb-09-2021)
- Release Version 1.55 (Jan-25-2021)
- Release Version 1.54 (Jan-12-2021)
-
2020 Releases
- Release Version 1.53 (Dec-22-2020)
- Release Version 1.52 (Dec-03-2020)
- Release Version 1.51 (Nov-10-2020)
- Release Version 1.50 (Oct-19-2020)
- Release Version 1.49 (Sep-28-2020)
- Release Version 1.48 (Sep-01-2020)
- Release Version 1.47 (Aug-06-2020)
- Release Version 1.46 (Jul-21-2020)
- Release Version 1.45 (Jul-02-2020)
- Release Version 1.44 (Jun-11-2020)
- Release Version 1.43 (May-15-2020)
- Release Version 1.42 (Apr-30-2020)
- Release Version 1.41 (Apr-2020)
- Release Version 1.40 (Mar-2020)
- Release Version 1.39 (Feb-2020)
- Release Version 1.38 (Jan-2020)
- Early Access New
Yotpo (Edge)
Yotpo is an e-commerce marketing platform that helps online stores collect and display product reviews and ratings, and run loyalty, referral, and SMS programs.
Hevo uses the Yotpo Core API to replicate data from your Yotpo store to the Destination of your choice. To ingest data, you must provide Hevo with the app key of your store and an access token generated from the API secret key of your store.
Supported Features
| Feature Name | Supported |
|---|---|
| Capture deletes | Yes (for some objects) |
| History mode | No |
| Custom data (user-configured tables & fields) | No |
| Data blocking (skip objects and fields) | Yes |
| Resync (objects and Pipelines) | Yes |
| API configurable | No |
Prerequisites
-
An active Yotpo account from which data is to be ingested.
-
You are an admin of the Yotpo store, to obtain the app key and secret key.
-
A tool to send an API request, such as cURL or Postman, to generate the access token.
Obtain the App Key and Access Token
Hevo connects to Yotpo using the app key of your store and an access token. Yotpo does not show the access token in its UI. You must generate it by sending the API secret key of your store to the Yotpo API.
Perform the following steps to obtain the app key and access token:
-
Log in to your Yotpo account as an admin.
-
Go to the General Settings page of your store, at https://settings.yotpo.com/#/general_settings.
-
In the API Credentials section, copy the App Key and save it securely.

-
Next to Secret Key, click Get secret key. Yotpo sends a verification code to your email address.

-
In the Enter the code dialog, enter the verification code, and then click Submit.

-
In the Your secret key dialog, click Copy to clipboard, and save the secret key securely.

-
Send the following request to generate an access token. Replace <app key> and <secret key> with the values that you copied:
curl -X POST https://api.yotpo.com/core/v3/stores/<app key>/access_tokens -H "Content-Type: application/json" -d '{"secret": "<secret key>"}' -
Copy the value of access_token from the response and save it securely.
Note: Each time you click Get secret key, Yotpo can issue a new secret key, and the earlier key stops working. Always use the latest secret key to generate the access token.
Note: If the access token expires or becomes invalid, Hevo cannot connect to Yotpo. To resume ingestion, generate a new access token and modify the Source configuration with it.
Configure Yotpo as a Source in your Pipeline
Perform the following steps to configure your Yotpo Source:
-
Click Pipelines in the Navigation Bar.
-
Click + Create Pipeline in the Pipelines List View.
-
On the Select Source Type page, select Yotpo.
-
On the Select Destination Type page, select the type of Destination you want to use.
-
In the Configure Source screen, specify the following:

-
Source Name: A unique name for your Source, not exceeding 255 characters. For example, Yotpo Source.
-
In the Connect to Yotpo section, specify the following:
-
Access Token: The access token that you generated using the secret key of your store.
-
Store ID: The app key of your store, which you copied from the API Credentials section. The Yotpo API documentation refers to this value as store_id.
-
-
-
Click Test & Continue to test the connection to your Yotpo Source. Once the test is successful, you can proceed to set up your Destination.
Data Replication
Hevo replicates data for all the objects selected on the Configure Objects page during Pipeline creation. By default, all supported objects and their available fields are selected. However, you can modify this selection while creating or editing the Pipeline.
For the Customers and Reviews objects, Hevo ingests new and updated records in each Pipeline run, as per the sync frequency. Changes are identified using the time at which the customer account or the review was last updated.
For all the other objects, Hevo ingests the entire data during each Pipeline run. For each product, Hevo also reads its variants, and the GTINs and options of the product and its variants. Custom properties of products are added as columns with the prefix custom_.
You can resync only the parent objects, Customers, Products, and Reviews. When you resync Products, Hevo also resyncs its child objects.
Yotpo limits the number of API requests that can be made for a store in a given period of time. Read Rate Limiting. If this limit is exceeded, a rate limit exception occurs. To understand how Hevo handles such scenarios, read Handling Rate Limit Exceptions.
Note: The Customers object uses the Append load mode, and all the other objects use the Merge load mode. You cannot change the load mode of an object. As each Pipeline run adds the new and updated customers as new records, the Customers table in the Destination can contain more than one record for a customer.
Schema and Primary Keys
Hevo uses the following schema to upload the records in the Destination. For a detailed view of the objects, fields, and relationships, click the ERD.
The primary keys of the objects are:
-
Customers: None. As the object uses the Append load mode, it has no primary key.
-
Reviews:
id -
Products:
yotpo_product_id -
Product Variants:
product_variant_yotpo_id -
Product GTINs, Product Variant GTINs, and Product Variant Options:
gtin_key,variant_gtin_key, andvariant_option_key. Hevo generates these keys from the IDs of the parent product and variant and the content of the record.
Data Model
The following is the list of tables (objects) that are created at the Destination when you run the Pipeline:
| Object | Description |
|---|---|
| Customers | Contains the customers of your store, including their name, email address, and account details. |
| Products | Contains the products of your store, including their name, URL, price, and SKU. It includes the following child objects: - Product GTINs: The GTINs, such as UPCs and EANs, of each product. - Product Variants: The variants of each product, such as sizes and colors. - Product Variant GTINs: The GTINs of each variant. - Product Variant Options: The options, such as size and color, that define each variant. |
| Reviews | Contains the product and site reviews written by your customers, including the rating, title, and content of each review. |
Additional Information
Read the detailed Hevo documentation for the following related topics:
Handling of Deletes
For the Products and Product Variants objects, Hevo uses a full data refresh approach to capture deletes. If a record exists in the Destination but is no longer returned by the Source, the record is marked as deleted by setting the value of the metadata column __hevo__marked_deleted to True.
For the Product GTINs, Product Variant GTINs, and Product Variant Options objects, Hevo replaces the records of a product each time it ingests the product. Records that are no longer returned for the product are removed from the Destination.
For the Customers and Reviews objects, which are ingested incrementally, Hevo does not capture deletes. The deleted and archived fields of a review show whether the review is deleted or archived in Yotpo.
Source Considerations
-
Hevo does not replicate the orders and collections of your store, even though the Yotpo Core API provides them.
-
The Product GTINs, Product Variant GTINs, and Product Variant Options objects contain data only if you add GTINs (such as UPCs and EANs) and options to your products in Yotpo or your e-commerce platform.
Limitations
- Hevo does not generate the access token from your secret key. If the access token stops working, you must generate a new one and update the Source configuration.
Revision History
Refer to the following table for the list of key updates made to this page:
| Date | Release | Description of Change |
|---|---|---|
| Oct-16-2026 | NA | New document. |