- Introduction
-
Getting Started
- Creating an Account in Hevo
- Subscribing to Hevo via AWS Marketplace
- Subscribing to Hevo via Snowflake Marketplace
- Connection Options
- Familiarizing with the UI
- Creating your First Pipeline
- Data Loss Prevention and Recovery
- Upgrading Pipeline from Standard to Edge
-
Data Ingestion
- Types of Data Synchronization
- Ingestion Modes and Query Modes for Database Sources
- Ingestion and Loading Frequency
- Data Ingestion Statuses
- Deferred Data Ingestion
- Handling of Primary Keys
- Handling of Updates
- Handling of Deletes
- Hevo-generated Metadata
- Best Practices to Avoid Reaching Source API Rate Limits
-
Edge
- Data Ingestion
- Core Concepts
-
Pipelines
- Familiarizing with the Pipelines UI
- Creating an Edge Pipeline
- Working with Edge Pipelines
- Pipeline Job History
- Pipeline Overview
- Needs Attention
- Object and Schema Management
- Activity Log
-
Sources
- Connect AI
- PostgreSQL
- Oracle
- MySQL
- SQL Server
- Troubleshooting Database Sources
- CockroachDB
- MongoDB
- SharePoint
- Salesforce Bulk API V2
- Ordergroove
- BambooHR
- Stripe
- NetSuite SuiteAnalytics
- Shopify
- Slack
- ClickUp
- Monday.com
- Pipedrive
- Workable
- Fathom
- HubSpot
- Salesforce Marketing Cloud
- Google Analytics 4
- Google Ads
- Facebook Ads
- Microsoft Ads
- LinkedIn Ads
- Xero
- Instagram Business
- Amazon Selling Partner
- TikTok Ads
- StackAdapt
- Amazon Ads
- Pinterest Organic
- Zendesk Support
- Snapchat Ads
- TikTok Organic
- Google Search Console
- Klaviyo v2
- Braintree Payments
- Facebook Pages
- Tempo
- PayPal
- Auth0
- Pinterest Ads
- Apple Search Ads
- Permit.io
- Amplitude Analytics
- Customer.io
- Paddle
- Jira Cloud
- Fullstory
- GitHub
- WorkOS
- ActiveCampaign
- Campaign Monitor
- Infobip
- Mailgun Send
- Metaplane
- Notion
- Recharge
- sevdesk
- Statuspage
- Teamwork.com
- Workday RaaS
- Yotpo
- TikTok Shop Partner Center
- Linear
- Microsoft Dynamics 365 Business Central
- Checkout.com
- Pylon
- Increase
- Microsoft Teams
- Rollbar
- Toggl Track
- QuickBooks Online
- Zoho Desk
- Livestorm
- Attentive
- SendGrid
- Bitly
- Shortcut
- Buzzsprout
- Persona
- Mailjet
- Open Exchange Rates
- PagerDuty
- CircleCI
- SonarQube
- Chargebee
- Bing Webmaster Tools
- Rundeck
- Cal.com
- Mixpanel
- Matomo
- Walmart Marketplace
- Xray
- Reddit Ads
- Zoho Recruit
- Freshchat
- Zoho Books
- Outreach
- Airtable
- Attio
- Okta
- Naming Conventions for Source Data Entities
- Destinations
- Transformations
- Alerts
- Activate
- Custom Connectors
-
Data Loading
- Loading Data in a Database Destination
- Loading Data to a Data Warehouse
- Optimizing Data Loading for a Destination Warehouse
- Deduplicating Data in a Data Warehouse Destination
- Manually Triggering the Loading of Events
- Scheduling Data Load for a Destination
- Loading Events in Batches
- Data Loading Statuses
- Data Spike Alerts
- Name Sanitization
- Table and Column Name Compression
- Parsing Nested JSON Fields in Events
-
Pipelines
- Data Flow in a Pipeline
- Familiarizing with the Pipelines UI
- Working with Pipelines
- Managing Objects in Pipelines
- Pipeline Jobs
-
Transformations
-
Python Code-Based Transformations
- Supported Python Modules and Functions
-
Transformation Methods in the Event Class
- Create an Event
- Retrieve the Event Name
- Rename an Event
- Retrieve the Properties of an Event
- Modify the Properties for an Event
- Fetch the Primary Keys of an Event
- Modify the Primary Keys of an Event
- Fetch the Data Type of a Field
- Check if the Field is a String
- Check if the Field is a Number
- Check if the Field is Boolean
- Check if the Field is a Date
- Check if the Field is a Time Value
- Check if the Field is a Timestamp
-
TimeUtils
- Convert Date String to Required Format
- Convert Date to Required Format
- Convert Datetime String to Required Format
- Convert Epoch Time to a Date
- Convert Epoch Time to a Datetime
- Convert Epoch to Required Format
- Convert Epoch to a Time
- Get Time Difference
- Parse Date String to Date
- Parse Date String to Datetime Format
- Parse Date String to Time
- Utils
- Examples of Python Code-based Transformations
-
Drag and Drop Transformations
- Special Keywords
-
Transformation Blocks and Properties
- Add a Field
- Change Datetime Field Values
- Change Field Values
- Drop Events
- Drop Fields
- Find & Replace
- Flatten JSON
- Format Date to String
- Format Number to String
- Hash Fields
- If-Else
- Mask Fields
- Modify Text Casing
- Parse Date from String
- Parse JSON from String
- Parse Number from String
- Rename Events
- Rename Fields
- Round-off Decimal Fields
- Split Fields
- Examples of Drag and Drop Transformations
- Effect of Transformations on the Destination Table Structure
- Transformation Reference
- Transformation FAQs
-
Python Code-Based Transformations
-
Schema Mapper
- Using Schema Mapper
- Mapping Statuses
- Auto Mapping Event Types
- Manually Mapping Event Types
- Modifying Schema Mapping for Event Types
- Schema Mapper Actions
- Fixing Unmapped Fields
- Resolving Incompatible Schema Mappings
- Resizing String Columns in the Destination
- Changing the Data Type of a Destination Table Column
- Schema Mapper Compatibility Table
- Limits on the Number of Destination Columns
- File Log
- Troubleshooting Failed Events in a Pipeline
- Mismatch in Events Count in Source and Destination
- Audit Tables
- Activity Log
-
Pipeline FAQs
- Can multiple Sources connect to one Destination?
- What happens if I re-create a deleted Pipeline?
- Why is there a delay in my Pipeline?
- Can I change the Destination post-Pipeline creation?
- Why is my billable Events high with Delta Timestamp mode?
- Can I drop multiple Destination tables in a Pipeline at once?
- How does Run Now affect scheduled ingestion frequency?
- Will pausing some objects increase the ingestion speed?
- Can I see the historical load progress?
- Why is my Historical Load Progress still at 0%?
- Why is historical data not getting ingested?
- How do I set a field as a primary key?
- How do I ensure that records are loaded only once?
- Why can't I see my Pipelines after logging in?
- Events Usage
-
Sources
- Free Sources
-
Databases and File Systems
- Data Warehouses
-
Databases
- Connecting to a Local Database
- Amazon DocumentDB
- Amazon DynamoDB
- Elasticsearch
-
MongoDB
- Generic MongoDB
- MongoDB Atlas
- Support for Multiple Data Types for the _id Field
- Example - Merge Collections Feature
-
Troubleshooting MongoDB
-
Errors During Pipeline Creation
- Error 1001 - Incorrect credentials
- Error 1005 - Connection timeout
- Error 1006 - Invalid database hostname
- Error 1007 - SSH connection failed
- Error 1008 - Database unreachable
- Error 1011 - Insufficient access
- Error 1028 - Primary/Master host needed for OpLog
- Error 1029 - Version not supported for Change Streams
- SSL 1009 - SSL Connection Failure
- Troubleshooting MongoDB Change Streams Connection
- Troubleshooting MongoDB OpLog Connection
-
Errors During Pipeline Creation
- SQL Server
-
MySQL
- Amazon Aurora MySQL
- Amazon RDS MySQL
- Azure MySQL
- Generic MySQL
- Google Cloud MySQL
- MariaDB MySQL
-
Troubleshooting MySQL
-
Errors During Pipeline Creation
- Error 1003 - Connection to host failed
- Error 1006 - Connection to host failed
- Error 1007 - SSH connection failed
- Error 1011 - Access denied
- Error 1012 - Replication access denied
- Error 1017 - Connection to host failed
- Error 1026 - Failed to connect to database
- Error 1027 - Unsupported BinLog format
- Failed to determine binlog filename/position
- Schema 'xyz' is not tracked via bin logs
- Errors Post-Pipeline Creation
-
Errors During Pipeline Creation
- MySQL FAQs
- Oracle
-
PostgreSQL
- Amazon Aurora PostgreSQL
- Amazon RDS PostgreSQL
- Azure PostgreSQL
- Generic PostgreSQL
- Google Cloud PostgreSQL
- Heroku PostgreSQL
- Upgrading Pipelines with PostgreSQL Sources to Use the pgoutput Plugin
-
Troubleshooting PostgreSQL
-
Errors during Pipeline creation
- Error 1003 - Authentication failure
- Error 1006 - Connection settings errors
- Error 1011 - Access role issue for logical replication
- Error 1012 - Access role issue for logical replication
- Error 1014 - Database does not exist
- Error 1017 - Connection settings errors
- Error 1023 - No pg_hba.conf entry
- Error 1024 - Number of requested standby connections
- Errors Post-Pipeline Creation
-
Errors during Pipeline creation
-
PostgreSQL FAQs
- Can I track updates to existing records in PostgreSQL?
- How can I migrate a Pipeline created with one PostgreSQL Source variant to another variant?
- How can I prevent data loss when migrating or upgrading my PostgreSQL database?
- Why do FLOAT4 and FLOAT8 values in PostgreSQL show additional decimal places when loaded to BigQuery?
- Why is data not being ingested from PostgreSQL Source objects?
- Troubleshooting Database Sources
- Database Source FAQs
- File Storage
- Engineering Analytics
- Finance & Accounting Analytics
-
Marketing Analytics
- ActiveCampaign
- AdRoll
- Amazon Ads
- Apple Search Ads
- AppsFlyer
- CleverTap
- Criteo
- Drip
- Facebook Ads
- Facebook Page Insights
- Firebase Analytics
- Freshsales
- Google Ads
- Google Analytics 4
- Google Analytics 360
- Google Play Console
- Google Search Console
- HubSpot
- Instagram Business
- Klaviyo v2
- Lemlist
- LinkedIn Ads
- Mailchimp
- Mailshake
- Marketo
- Microsoft Ads
- Onfleet
- Outbrain
- Pardot
- Pinterest Ads
- Pipedrive
- Recharge
- Segment
- SendGrid Webhook
- SendGrid
- Salesforce Marketing Cloud
- Snapchat Ads
- SurveyMonkey
- Taboola
- TikTok Ads
- Twitter Ads
- Typeform
- YouTube Analytics
- Product Analytics
- Sales & Support Analytics
- Source FAQs
-
Destinations
- Familiarizing with the Destinations UI
- Cloud Storage-Based
- Databases
-
Data Warehouses
- Amazon Redshift
- Amazon Redshift Serverless
- Azure Synapse Analytics
- Databricks
-
Google BigQuery
- Clustering in BigQuery
- Partitioning in BigQuery
- Structure of Data in the Google BigQuery Data Warehouse
- Loading Data to a Google BigQuery Data Warehouse
- Near Real-time Data Loading using Streaming
- Modifying BigQuery Destinations to Use Service Account Authentication
- Troubleshooting Google BigQuery
- Google BigQuery FAQs
- Hevo Managed Google BigQuery
- Snowflake
- Troubleshooting Data Warehouse Destinations
-
Destination FAQs
- Can I change the primary key in my Destination table?
- Can I change the Destination table name after creating the Pipeline?
- How can I change or delete the Destination table prefix?
- Why does my Destination have deleted Source records?
- How do I filter deleted Events from the Destination?
- Does a data load regenerate deleted Hevo metadata columns?
- How do I filter out specific fields before loading data?
- Transform
- Alerts
- Account Management
- Activate
- Glossary
-
Releases-
2026 Releases
- Release 2.53 (August 24 – September 21, 2026)
- Release 2.52 (July 27 – August 24, 2026)
- Release 2.51 (Jun 29 – July 27 , 2026)
- Release 2.50 (Jun 01–29, 2026)
- Release 2.49 (May 04-Jun 01, 2026)
- Release 2.48 (Apr 06-May 04, 2026)
- Release 2.47 (Mar 09-Apr 06, 2026)
- Release 2.46 (Feb 09-Mar 09, 2026)
- Release 2.45 (Jan 12-Feb 09, 2026)
-
2025 Releases
- Release 2.44 (Dec 01, 2025-Jan 12, 2026)
- Release 2.43 (Nov 03-Dec 01, 2025)
- Release 2.42 (Oct 06-Nov 03, 2025)
- Release 2.41 (Sep 08-Oct 06, 2025)
- Release 2.40 (Aug 11-Sep 08, 2025)
- Release 2.39 (Jul 07-Aug 11, 2025)
- Release 2.38 (Jun 09-Jul 07, 2025)
- Release 2.37 (May 12-Jun 09, 2025)
- Release 2.36 (Apr 14-May 12, 2025)
- Release 2.35 (Mar 17-Apr 14, 2025)
- Release 2.34 (Feb 17-Mar 17, 2025)
- Release 2.33 (Jan 20-Feb 17, 2025)
-
2024 Releases
- Release 2.32 (Dec 16 2024-Jan 20, 2025)
- Release 2.31 (Nov 18-Dec 16, 2024)
- Release 2.30 (Oct 21-Nov 18, 2024)
- Release 2.29 (Sep 30-Oct 22, 2024)
- Release 2.28 (Sep 02-30, 2024)
- Release 2.27 (Aug 05-Sep 02, 2024)
- Release 2.26 (Jul 08-Aug 05, 2024)
- Release 2.25 (Jun 10-Jul 08, 2024)
- Release 2.24 (May 06-Jun 10, 2024)
- Release 2.23 (Apr 08-May 06, 2024)
- Release 2.22 (Mar 11-Apr 08, 2024)
- Release 2.21 (Feb 12-Mar 11, 2024)
- Release 2.20 (Jan 15-Feb 12, 2024)
-
2023 Releases
- Release 2.19 (Dec 04, 2023-Jan 15, 2024)
- Release Version 2.18
- Release Version 2.17
- Release Version 2.16 (with breaking changes)
- Release Version 2.15 (with breaking changes)
- Release Version 2.14
- Release Version 2.13
- Release Version 2.12
- Release Version 2.11
- Release Version 2.10
- Release Version 2.09
- Release Version 2.08
- Release Version 2.07
- Release Version 2.06
-
2022 Releases
- Release Version 2.05
- Release Version 2.04
- Release Version 2.03
- Release Version 2.02
- Release Version 2.01
- Release Version 2.00
- Release Version 1.99
- Release Version 1.98
- Release Version 1.97
- Release Version 1.96
- Release Version 1.95
- Release Version 1.93 & 1.94
- Release Version 1.92
- Release Version 1.91
- Release Version 1.90
- Release Version 1.89
- Release Version 1.88
- Release Version 1.87
- Release Version 1.86
- Release Version 1.84 & 1.85
- Release Version 1.83
- Release Version 1.82
- Release Version 1.81
- Release Version 1.80 (Jan-24-2022)
- Release Version 1.79 (Jan-03-2022)
-
2021 Releases
- Release Version 1.78 (Dec-20-2021)
- Release Version 1.77 (Dec-06-2021)
- Release Version 1.76 (Nov-22-2021)
- Release Version 1.75 (Nov-09-2021)
- Release Version 1.74 (Oct-25-2021)
- Release Version 1.73 (Oct-04-2021)
- Release Version 1.72 (Sep-20-2021)
- Release Version 1.71 (Sep-09-2021)
- Release Version 1.70 (Aug-23-2021)
- Release Version 1.69 (Aug-09-2021)
- Release Version 1.68 (Jul-26-2021)
- Release Version 1.67 (Jul-12-2021)
- Release Version 1.66 (Jun-28-2021)
- Release Version 1.65 (Jun-14-2021)
- Release Version 1.64 (Jun-01-2021)
- Release Version 1.63 (May-19-2021)
- Release Version 1.62 (May-05-2021)
- Release Version 1.61 (Apr-20-2021)
- Release Version 1.60 (Apr-06-2021)
- Release Version 1.59 (Mar-23-2021)
- Release Version 1.58 (Mar-09-2021)
- Release Version 1.57 (Feb-22-2021)
- Release Version 1.56 (Feb-09-2021)
- Release Version 1.55 (Jan-25-2021)
- Release Version 1.54 (Jan-12-2021)
-
2020 Releases
- Release Version 1.53 (Dec-22-2020)
- Release Version 1.52 (Dec-03-2020)
- Release Version 1.51 (Nov-10-2020)
- Release Version 1.50 (Oct-19-2020)
- Release Version 1.49 (Sep-28-2020)
- Release Version 1.48 (Sep-01-2020)
- Release Version 1.47 (Aug-06-2020)
- Release Version 1.46 (Jul-21-2020)
- Release Version 1.45 (Jul-02-2020)
- Release Version 1.44 (Jun-11-2020)
- Release Version 1.43 (May-15-2020)
- Release Version 1.42 (Apr-30-2020)
- Release Version 1.41 (Apr-2020)
- Release Version 1.40 (Mar-2020)
- Release Version 1.39 (Feb-2020)
- Release Version 1.38 (Jan-2020)
-
2026 Releases
- Early Access New
Zoho Books (Edge)
On This Page
Zoho Books is an online accounting application that businesses use to manage their invoices, bills, expenses, payments, projects, and taxes, and to track their contacts, items, and chart of accounts.
Hevo uses the Zoho Books API to replicate the accounting data of your Zoho Books organization, such as invoices, bills, credit notes, payments, contacts, items, and journals, to the Destination of your choice. Hevo connects to Zoho Books using OAuth 2.0 with a Zoho API client that you register. To ingest data, you must provide Hevo with the Client ID and Client Secret of the API client, the ID of your Zoho Books organization, and the region of your Zoho account, and then authorize Hevo to read your data.
Supported Features
| Feature Name | Supported |
|---|---|
| Capture deletes | Yes. For the Contact, Credit Note, Customer Payment, and Invoice objects, deletes are captured only when you resync the object. |
| History mode | No |
| Custom data (user-configured tables & fields) | Yes, for the custom fields of the Bill, Contact, Credit Note, Invoice, Purchase Order, and Sales Order objects |
| Data blocking (skip objects and fields) | Yes |
| Resync (objects and Pipelines) | Yes |
| API configurable | Yes |
Prerequisites
-
An active Zoho Books organization exists from which data is to be ingested.
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You are assigned a role in the Zoho Books organization that has View access to the Contacts, Items, Sales, Purchases, Accountant, Projects, and Settings modules, such as the Admin role. Hevo can ingest only the data that your role can access. Read Source Considerations.
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A Zoho API client is registered, and its Client ID and Client Secret are available.
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The Organization ID of your Zoho Books organization is available.
Create a Zoho API Client
Hevo connects to Zoho Books through an OAuth client that you register in the Zoho API Console. Register the client in the API Console of the data center where your Zoho account is hosted, for example, https://api-console.zoho.com for the US data center or https://api-console.zoho.eu for the Europe data center. Read OAuth.
Perform the following steps to create an API client:
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Log in to the Zoho API Console with the Zoho account that you use to access Zoho Books.
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On the Applications page, click ADD CLIENT. If you have not created a client before, Zoho displays the client types directly.

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In the Choose a Client Type page, click CREATE NOW in the Server-based Applications card.

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In the Create New Client page, specify the following, and then click CREATE:
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Client Name: A name for the client. For example, Hevo Books Connector. Zoho does not allow the word Zoho in the client name.
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Homepage URL: The URL of your company website. For example, https://hevodata.com.
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Authorized Redirect URIs: https://westeros.hevodata.com/edge/oauth/callback. Hevo returns to this URL after you authorize it to read your Zoho Books data.

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Click the Client Secret tab, and then copy the Client ID and the Client Secret and save them securely like any other password.

Use these credentials when configuring your Zoho Books Source in Hevo. The Client ID and Client Secret remain available on the Client Secret tab of the client, so you can copy them again later.
If you delete the API client, regenerate its Client Secret, or revoke the access granted to Hevo in your Zoho account, Hevo cannot authenticate with Zoho Books, and all active jobs of the Pipeline fail. To resume data replication, modify the Source configuration in the Pipeline with valid credentials and authorize Hevo again. Once the updated configuration is saved, Hevo re-authenticates the Source, and data ingestion resumes from the last saved position.
Obtain the Organization ID
A Zoho account can belong to more than one Zoho Books organization. Hevo ingests data from the organization whose ID you specify while configuring the Source.
Perform the following steps to obtain the Organization ID:
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Log in to your Zoho Books organization.
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In the top-right corner, click the name of your organization.
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In the Organizations panel, copy the Organization ID of the organization from which you want to ingest data. The panel also displays the Zoho Books plan of the organization, for example, Premium.

Scopes Required by Hevo
When you authorize Hevo, Zoho asks you to grant the following read-only scopes. Hevo does not create, modify, or delete any data in your Zoho Books organization.
| Scope | Objects |
|---|---|
| ZohoBooks.contacts.READ | Contact, Contact Address, Contact Person, and Default Template |
| ZohoBooks.invoices.READ | Invoice and its child objects |
| ZohoBooks.creditnotes.READ | Credit Note, Credit Note Refund, and the child objects of Credit Note |
| ZohoBooks.customerpayments.READ | Customer Payment and Customer Payment Invoice |
| ZohoBooks.bills.READ | Bill |
| ZohoBooks.estimates.READ | Estimate |
| ZohoBooks.expenses.READ | Expense |
| ZohoBooks.salesorders.READ | Sales Order |
| ZohoBooks.purchaseorders.READ | Purchase Order |
| ZohoBooks.projects.READ | Project and Time Entry |
| ZohoBooks.accountants.READ | Chart of Account, Chart of Account Document, and Journal List |
| ZohoBooks.settings.READ | Currency, Item, Tax, and Users. Hevo also uses this scope to validate the Organization ID and to read the definitions of your custom fields. |
| AaaServer.profile.READ | None. Hevo uses this scope to read the email address of the Zoho account that authorizes Hevo, which is displayed as Account Added in the Source configuration. |
Configure Zoho Books as a Source in your Pipeline
Perform the following steps to configure your Zoho Books Source:
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Click Pipelines in the Navigation Bar.
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Click + Create Pipeline in the Pipelines List View.
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On the Select Source Type page, select Zoho Books.
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On the Select Destination Type page, select the type of Destination you want to use.
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In the Configure Source screen, specify the following:

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Source Name: A unique name for your Source, not exceeding 255 characters. For example, Zoho Books Source.
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In the Connect to Zoho Books section:
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Client ID: The Client ID of the API client that you created.
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Client Secret: The Client Secret of the API client.
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Organization ID: The ID of the Zoho Books organization from which you want to ingest data.
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Region: The data center where your Zoho account is hosted. Select one of the following: US (zoho.com), Europe (zoho.eu), India (zoho.in), Australia (zoho.com.au), or Japan (zoho.jp). The region must match the domain of the Zoho API Console in which you created the API client. Default value: US (zoho.com).
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Zoho Books Plan (Optional): The plan of your Zoho Books organization. Select one of the following: Free, Standard, Professional, Premium, Elite, or Ultimate. Hevo uses the daily API request limit of this plan until Zoho Books reports the actual limit of your organization. Read API Request Limits. Default value: Free.
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Click Authorize, and log in to your Zoho account if prompted. On the consent page, select the check box to allow access to the requested scopes, and then click Accept. Hevo displays the email address of your Zoho account as Account Added.
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Click Test & Continue to test the connection to your Zoho Books Source. Once the test is successful, you can proceed to set up your Destination.
When you click this button, Hevo performs the following validations:
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The OAuth authorization is valid. Hevo checks this by listing the organizations of your Zoho account in the selected region.
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The Organization ID that you specified is one of the organizations listed for your Zoho account.
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Data Replication
Hevo replicates data for all the objects selected on the Configure Objects page during Pipeline creation. By default, all supported objects and their available fields are selected. However, you can modify this selection while creating or editing the Pipeline. To ingest a child object, you must also select its parent object. For example, to ingest the Invoice Line Item object, you must also select the Invoice object. The Data Model lists the child objects of each parent object.
In the first run of the Pipeline, Hevo ingests all the data available for the selected objects in your Zoho Books organization. In the subsequent runs, as per the sync frequency, Hevo ingests data as follows:
| Ingestion | Parent Objects |
|---|---|
| New and updated records, based on the time each record was last modified in Zoho Books | Contact, Credit Note, Customer Payment, and Invoice |
| All the records, in each run | Bill, Chart of Account, Credit Note Refund, Currency, Estimate, Expense, Item, Journal List, Project, Purchase Order, Sales Order, Tax, Time Entry, and Users |
Hevo ingests the child objects of a parent object along with it. When Hevo ingests a new or updated parent record, it replaces the child records of that parent in the Destination.
Pipelines with this Source support both the Merge and Append load modes.
API Request Limits
Zoho Books allows up to 100 API requests per minute for an organization, and a daily number of API requests that depends on the plan of the organization: Free - 1,000; Standard - 2,000; Professional - 5,000; and Premium, Elite, and Ultimate - 10,000. Read API Call Limit. These limits are shared by all the applications that use the Zoho Books API of your organization.
Hevo tracks the daily limit using the request counts that Zoho Books returns with each response, and keeps 5% of the daily limit, at least 25 requests, unused for your other applications. The plan that you select in the Source configuration is used only for the first request of each run, or if Zoho Books does not return the request counts. So, if you select a plan with a lower limit than that of your organization, Hevo still uses the actual limit of your organization. If the daily limit is reached, Hevo stops ingesting data for the day and resumes from the last saved position in a later run, after the limit resets. If Zoho Books returns a rate limit error for the per-minute limit, Hevo waits and retries the request. To understand how Hevo handles such scenarios, read Handling Rate Limit Exceptions.
Schema and Primary Keys
Hevo uses the following schema to upload the records in the Destination. For a detailed view of the objects, fields, and relationships, click the ERD.
Data Model
The following is the list of tables (objects) that are created at the Destination when you run the Pipeline:
| Object | Description |
|---|---|
| Bill | Contains the bills received from your vendors, with their amounts, dates, due dates, and status. |
| Chart of Account | Contains the accounts in your chart of accounts, with their type, code, and status. It includes a child object, Chart of Account Document, which contains the documents attached to each account. |
| Contact | Contains your customers and vendors, with their contact details, currency, payment terms, and tax details. It includes the following child objects: - Contact Address - Contact Person - Default Template |
| Credit Note | Contains the credit notes issued to your customers, with their amounts, balance, and status. It includes the following child objects: - Credit Note Address - Credit Note Invoice - Credit Note Line Item, which includes the Credit Note Line Item Tax child object |
| Credit Note Refund | Contains the refunds issued against credit notes, with their amount, date, and refund mode. |
| Currency | Contains the currencies configured in your organization, with their symbol and exchange rate. |
| Customer Payment | Contains the payments received from your customers, with their amount, date, payment mode, and the account that received them. It includes a child object, Customer Payment Invoice, which contains the invoices to which each payment is applied. |
| Estimate | Contains the estimates (quotes) sent to your customers, with their amounts and status. |
| Expense | Contains the expenses recorded in your organization, with their amount, account, and customer. |
| Invoice | Contains the invoices raised for your customers, with their amounts, dates, taxes, and payment status. It includes the following child objects: - Invoice Address - Invoice Contact Person - Invoice Line Item, which includes the Invoice Line Item Tag, Invoice Line Item Tax, and Invoice Line Item Warehouse child objects - Invoice Payment Gateway |
| Item | Contains the products and services that you sell or purchase, with their rate, unit, and tax. |
| Journal List | Contains the manual journals recorded in your organization, with their date, reference number, and total. |
| Project | Contains the projects in your organization, with their customer, billing method, and status. |
| Purchase Order | Contains the purchase orders raised for your vendors, with their amounts, delivery date, and status. |
| Sales Order | Contains the sales orders created for your customers, with their amounts, shipment date, and status. |
| Tax | Contains the taxes configured in your organization, with their rate and type. |
| Time Entry | Contains the time logged against the tasks of your projects, with the user, duration, and billing status. |
| Users | Contains the users of your organization, with their email address, role, and status. |
Additional Information
Read the detailed Hevo documentation for the following related topics:
Handling of Deletes
Hevo marks a record as deleted by setting the value of the metadata column __hevo__marked_deleted to True. Hevo captures deletes as follows:
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For the objects whose records Hevo ingests in full in each run, Hevo compares the records fetched from Zoho Books with those in the Destination table. Records that are no longer returned by Zoho Books are marked as deleted in the Destination. The Chart of Account Document child object is replaced in full in each run, so the records removed in Zoho Books are removed from the Destination table.
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For the Contact, Credit Note, Customer Payment, and Invoice objects, Hevo ingests only the new and updated records in the subsequent runs, so it does not capture records that are deleted in Zoho Books. These records remain in the Destination until you resync the object. When you resync the object, Hevo ingests all its records and marks the records that are no longer returned by Zoho Books, and their child records, as deleted.
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For the child objects of the Contact, Credit Note, Customer Payment, and Invoice objects, when Hevo ingests a new or updated parent record, it replaces the child records of that parent in the Destination. The child records that were removed from the parent record in Zoho Books are marked as deleted.
Source Considerations
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Hevo ingests data from one Zoho Books organization in a Pipeline. To ingest data from more than one organization, create a Pipeline for each organization.
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The daily API request limit of your Zoho Books plan is shared by all the applications that use the Zoho Books API of your organization. If your plan has a low daily limit, increase the sync frequency interval of the Pipeline or deselect the objects that you do not need. Read API Request Limits.
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To ingest the Contact, Credit Note, and Invoice objects and their child objects, Hevo makes one API request for each record in the first run and when you resync the object. If the number of records in such an object is more than your organization’s daily API request limit allows, Hevo cannot ingest the object, and the object fails with an error. In this case, upgrade your Zoho Books plan or buy additional API requests from Zoho, or deselect the object and its child objects. Hevo retries the object in each run, so ingestion resumes once the limit is increased.
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Hevo ingests the custom fields of the Bill, Purchase Order, and Sales Order objects as separate columns, named custom_cf_ followed by the API name of the field. For the Contact, Credit Note, and Invoice objects, Hevo ingests the custom fields as a JSON array in the custom_custom_fields column.
Some standard Zoho Books fields are also loaded into columns with the custom_ prefix, for example, custom_currency_code in the Credit Note object. These columns are not custom fields. Your custom fields are always loaded into the custom_cf_* columns or the custom_custom_fields column.
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If your role in Zoho Books cannot read an object, Hevo marks the object as Inaccessible and displays it in the Needs Attention tab of the Pipeline. The other objects continue to be ingested. To ingest the object, grant your role View access to the corresponding module in Zoho Books, and then resync the object.
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If your role can access only some records of a module, for example, only the customers assigned to you, Hevo ingests only those records. For the objects that Hevo ingests in full in each run, records that your role can no longer access are marked as deleted in the Destination.
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Hevo supports Zoho accounts hosted in the US, Europe, India, Australia, and Japan data centers. Accounts hosted in other Zoho data centers, such as Canada, Saudi Arabia, UAE, UK, and China, are not supported. Contact Hevo Support to request support for these data centers.
Revision History
Refer to the following table for the list of key updates made to this page:
| Date | Release | Description of Change |
|---|---|---|
| Nov-12-2026 | 2.54 | New document. |