Zendesk

Last updated on Dec 14, 2022

You can load the data of your Zendesk tickets and user information into the Destination of your choice using Hevo Pipelines.

For creating Pipelines using this Source, Hevo provides you a fully managed BigQuery data warehouse as a possible Destination. This option remains available till the time you set up your first BigQuery Destination irrespective of any other Destinations that you may have. With the managed warehouse, you are only charged the cost that Hevo incurs for your project in Google BigQuery. The invoice is generated at the end of each month and payment is recovered as per the payment instrument you have set up. You can now create your Pipeline and directly start analyzing your Source data. Read Hevo Managed Google BigQuery.


See Also


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Dec-14-2022 NA Updated section, Configuring Zendesk as a Source to reflect the latest Hevo UI.
Dec-07-2022 NA Updated section, Data Replication to reorganize the content for better understanding and coherence.
Jul-12-2022 NA Updated section, Data Model to segregate objects according to the API they belong to.
May-10-2022 NA Updated the steps to generate the Zendesk API Token.
Feb-07-2022 1.81 - Organized content for clarity and coherence.
- Added section, Data Model and included the Zendesk Voice objects, calls, and legs that are supported from Release 1.81 onwards.
Jan-07-2022 1.76 Added information about reverse historical load in the Data Replication section.
Oct-25-2021 1.74 - Updated the Data Replication section with information about the list of objects that Hevo fetches and the historical and incremental data load.
- Added the Pipeline frequency information in the Data Replication section.

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