- Introduction
- Getting Started
- Data Ingestion
- Data Loading
- Loading Data in a Database Destination
- Loading Data to a Data Warehouse
- Optimizing Data Loading for a Destination Warehouse
- Manually Triggering the Loading of Events
- Scheduling Data Load for a Destination
- Loading Events in Batches
- Data Loading Statuses
- Name Sanitization
- Table and Column Name Compression
- Parsing Nested JSON Fields in Events
- Pipelines
- Data Flow in a Pipeline
- Ingestion Modes
- Familiarizing with the Pipelines UI
- Pipeline Objects
- Working with Pipelines
- Transformations
-
Schema Mapper
- Using Schema Mapper
- Mapping Statuses
- Auto Mapping Event Types
- Mapping a Source Event Type with a Destination Table
- Mapping a Source Event Type Field with a Destination Table Column
- Schema Mapper Actions
- Fixing Unmapped Fields
- Resolving Incompatible Schema Mappings
- Resizing String Columns in the Destination
- Schema Mapper Compatibility Table
- Failed Events in a Pipeline
- Pipeline FAQs
- Events Usage
- Sources
- Free Sources
- Analytics
- Collaboration
- CRM
- Data Warehouses
- Databases
- E-Commerce
- File Storage
- Finance & Accounting
-
Marketing
- AdRoll
- Apple Search Ads
- AppsFlyer
- Criteo
- Facebook Ads
- Facebook Page Insights
- Front
- Google Ads
- Google Campaign Manager
- Google Play Console
- Google Search Console
- HubSpot
- Instagram Business
- Klaviyo
- LinkedIn Ads
- Mailchimp
- Marketo
- Microsoft Advertising
- Outbrain
- Pardot
- Pinterest Ads
- Segment
- SendGrid
- SendGrid Webhook
- Salesforce Marketing Cloud
- Snapchat Ads
- Taboola
- Twilio
- TikTok Ads
- Twitter Ads
- Typeform
- Streaming
- Source FAQs
- Destinations
- Transform
- Activate
- Alerts
- Account Management
- Troubleshooting
-
Troubleshooting Sources
- Troubleshooting Amazon DynamoDB
- Troubleshooting FTP/SFTP
- Troubleshooting MongoDB
- Troubleshooting MS SQL
- Troubleshooting MySQL
- Troubleshooting Oracle
-
Troubleshooting PostgreSQL
-
Errors during Pipeline creation
- Error 1003 - Authentication failure
- Error 1006 - Connection settings errors
- Error 1011 - Access role issue for logical replication
- Error 1012 - Access role issue for logical replication
- Error 1014 - Database does not exist
- Error 1017 - Connection settings errors
- Error 1023 - No pg_hba.conf entry
- Error 1024 - Number of requested standby connections
- Errors Post-Pipeline Creation
-
Errors during Pipeline creation
- Troubleshooting Salesforce
- Troubleshooting Destinations
-
Troubleshooting Sources
- Glossary
- Release Notes
- Release Version 1.91
- Release Version 1.90
- Release Version 1.89
- Release Version 1.88
- Release Version 1.87
- Release Version 1.86
- Release Version 1.84 & 1.85
- Release Version 1.83
- Release Version 1.82
- Release Version 1.81
- Release Version 1.80 (Jan-24-2022)
- Release Version 1.79 (Jan-03-2022)
- Release Version 1.78 (Dec-20-2021)
- Release Version 1.77 (Dec-06-2021)
- Release Version 1.76 (Nov-22-2021)
- Release Version 1.75 (Nov-09-2021)
- Release Version 1.74 (Oct-25-2021)
- Release Version 1.73 (Oct-04-2021)
- Release Version 1.72 (Sep-20-2021)
- Release Version 1.71 (Sep-09-2021)
- Release Version 1.70 (Aug-23-2021)
- Release Version 1.69 (Aug-09-2021)
- Release Version 1.68 (Jul-26-2021)
- Release Version 1.67 (Jul-12-2021)
- Release Version 1.66 (Jun-28-2021)
- Release Version 1.65 (Jun-14-2021)
- Release Version 1.64 (Jun-01-2021)
- Release Version 1.63 (May-19-2021)
- Release Version 1.62 (May-05-2021)
- Release Version 1.61 (Apr-20-2021)
- Release Version 1.60 (Apr-06-2021)
- Release Version 1.59 (Mar-23-2021)
- Release Version 1.58 (Mar-09-2021)
- Release Version 1.57 (Feb-22-2021)
- Release Version 1.56 (Feb-09-2021)
- Release Version 1.55 (Jan-25-2021)
- Release Version 1.54 (Jan-12-2021)
- Release Version 1.53 (Dec-22-2020)
- Release Version 1.52 (Dec-03-2020)
- Release Version 1.51 (Nov-10-2020)
- Release Version 1.50 (Oct-19-2020)
- Release Version 1.49 (Sep-28-2020)
- Release Version 1.48 (Sep-01-2020)
- Release Version 1.47 (Aug-06-2020)
- Release Version 1.46 (Jul-21-2020)
- Release Version 1.45 (Jul-02-2020)
- Release Version 1.44 (Jun-11-2020)
- Release Version 1.43 (May-15-2020)
- Release Version 1.42 (Apr-30-2020)
- Release Version 1.41 (Apr-2020)
- Release Version 1.40 (Mar-2020)
- Release Version 1.39 (Feb-2020)
- Release Version 1.38 (Jan-2020)
- Upcoming Features
Error 1008 - Database unreachable
On This Page
Error Code | 1008 |
Applies To | All database Sources |
Category | Communication |
Error Message Text(s) | - Port: {port_number} on Host: {hostname} is unreachable from Hevo IP: 13.235.131.126. Please check your security group rules and/or your routing rules. |
Potential Causes
- Hevo’s IP addresses are not whitelisted.
- Hevo is unable to connect to the database.
Suggested Actions
-
Verify that the port entered in the Configure your Source page is correct.
-
Verify that Hevo’s IP addresses for your region are whitelisted. Refer to the Source setup page for more information.
-
For MongoDB Atlas, refer to the detailed setup guide.
-
Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.
See Also
Revision History
Refer to the following table for the list of key updates made to this page:
Date | Release | Description of Change |
---|---|---|
Sep-20-2021 | 1.72 | New document. |
Last updated on 29 Mar 2022