Error 1006 - Connection to host failed

Last updated on Nov 16, 2022

Hevo is unable to establish connection to the database using the credentials provided by the user.

Verify that the Database Host entered in the Configure your PostgreSQL Destination page is reachable.
To test connectivity to the host, enter the following command in the command prompt (on Windows) or terminal (on Linux or macOS) tool.

telnet <db fdqn hostname/ip> <db_port>

For example, telnet 212.0.1.10 5432.

In case you want to change or correct the value, you can do it in the Configure your PostgreSQL Destination page.
Use the Connect via SSH option in the Configure your PostgreSQL Destination page, if the PostgreSQL instance is on a local IP address. Read Connecting Through SSH.
Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.

Revision History

Refer to the following table for the list of key updates made to this page:

Date	Release	Description of Change
Sep-30-2022	NA	New document.

Error Code	1006
Error Message Text(s)	- ‘{hostname}’ is an invalid PostgreSQL database hostname. The database hostname must be a DNS hostname or an IP address accessible over the internet. In case the database cannot be made accessible over the internet, consider enabling SSH tunnel.