Error 1005 - Connection timeout

Error Code	1005
Applies To	All database Sources
Category	Communication
Error Message Text(s)	- The TCP/IP connection to the host {hostname}, port 1433 has failed. Error: “Connection timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.”

Potential Causes

Verify that the Database name entered in the Configure your Source page is correct.
Verify that the Database Port entered in the Configure your Source page is correct.
Verify that Hevo’s IP addresses for your region are whitelisted. Refer to the following for more information:
Set permissions for the respective SQL Server Source variant as follows:
Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.

Refer to the following table for the list of key updates made to this page:

Date	Release	Description of Change
Oct-25-2021	1.74	New document.

Last updated on 07 Mar 2022