Error 1005 - Connection timeout
On This Page
| Error Code | 1005 |
| Applies To | All database Sources |
| Category | Communication |
| Error Message Text(s) | - The TCP/IP connection to the host {hostname}, port 1433 has failed. Error: “Connection timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.” |
Potential Causes
- The database connection details are incorrect.
- Hevo’s IP addresses are not whitelisted.
Suggested Actions
-
Verify that the Database name entered in the Configure your Source page is correct.
-
Verify that the Database Port entered in the Configure your Source page is correct.
- Verify that Hevo’s IP addresses for your region are whitelisted. Refer to the following for more information:
- Set permissions for the respective SQL Server Source variant as follows:
- Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.
See Also
- Amazon RDS MS SQL
- Azure SQL Server
- Google Cloud SQL Server
- Generic SQL Server
- Hevo IP address for your region
Revision History
Refer to the following table for the list of key updates made to this page:
| Date | Release | Description of Change |
|---|---|---|
| Oct-25-2021 | 1.74 | New document. |
Last updated on 20 Oct 2021