Error 1005 - Connection timeout

Error Code 1005
Category Communication
Error Message Text(s) - The TCP/IP connection to the host {hostname}, port 1433 has failed. Error: “Connection timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.

Potential Causes

  • The database connection details are incorrect.
  • Hevo’s IP addresses are not whitelisted.

Suggested Actions


See Also


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Sep-05-2022 NA Brought this page under its respective Source documentation folder.
Oct-25-2021 1.74 New document.
Last updated on 05 Sep 2022

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