Troubleshooting

This section is designed to help you troubleshoot some of the typical errors that you may encounter while configuring and working in Hevo, on your own. If the suggested resolutions do not yield success, please reach out to our Support team.

Information Structure

The articles in this section describe each error code, the tasks and configurations it may apply to, and its possible causes and resolutions.

Each article has the following structure:

  • Error Code: Mentions the number assigned to the error. Use this code to refer to the message in your discussions with the Support Team.

  • Applies To: Lists the product features where you may encounter this error.

  • Category: Classifies the error under broad categories.

  • Sample Error Texts: Sample texts displayed for this type of error, based on the context and location where it occurs.

  • Potential Causes: Describes the issue or user action that caused this error.

  • Suggested Actions: One or more ways to solve the error.




Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Aug-23-2021 1.70 New document.
Last updated on 23 Aug 2021